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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700202
Report Date: 03/12/2024
Date Signed: 03/12/2024 12:02:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2024 and conducted by Evaluator Jaleesa Jackson
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240122121335
FACILITY NAME:BHARATI, SONI KUMARIFACILITY NUMBER:
015700202
ADMINISTRATOR:BHARATI, SONI KUMARIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 516-7006
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:14CENSUS: 9DATE:
03/12/2024
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Soni Kumari BharatiTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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License did not properly advertise license number
INVESTIGATION FINDINGS:
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On 03/12/2024, Licensing Program Analyst (LPA) Jaleesa Jackson met with Licensee Soni Kumari Bharati to deliver the findings of a complaint filed against the Family Child Care Home (FCCH) regarding the allegation mentioned above. Present during the inspection were Licensee's fingerprint cleared assistant, 8 preschool aged children, and 3 infants.

LPA Jackson conducted interviews and record review. LPA observed 3 forms of advertisement online that either display the Licensees old facility number or do no include a license number at all. The allegation the facility does not properly advertise license number has been SUBSTANTIATED. Based on LPA's interviews and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. See 9099-D for deficiency.

A notice of site visit was given and must remain posted for 30 days.
Appeal Rights were given and discussed. An exit interview was conducted.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Jaleesa Jackson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2024 and conducted by Evaluator Jaleesa Jackson
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240122121335

FACILITY NAME:BHARATI, SONI KUMARIFACILITY NUMBER:
015700202
ADMINISTRATOR:BHARATI, SONI KUMARIFACILITY TYPE:
810
ADDRESS:4575 HILO ST.TELEPHONE:
(510) 516-7006
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:14CENSUS: 9DATE:
03/12/2024
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Soni Kumari BharatiTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Licensee denied authorized representative access to the home
Licensee did not meet the diapering needs of a daycare child
INVESTIGATION FINDINGS:
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13
On 03/12/2024, Licensing Program Analyst (LPA) Jaleesa Jackson met with Licensee Soni Kumari Bharati to deliver the findings of a complaint filed against the Family Child Care Home (FCCH) regarding the allegations mentioned above. Present during the inspection were Licensee's fingerprint cleared assistant, 8 preschool aged children, and 3 infants.

LPA Jackson conducted interviews and record review. The allegation that the Licensee denied authorized representative access to the home has been UNSUBSTANIATED. The allegation that the Licensee did not meet the diapering needs of a daycare child has been UNSUBSTANTIATED. Based on interviews conducted, the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.
Appeal Rights were given and discussed. An exit interview was conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Jaleesa Jackson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 52-CC-20240122121335
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: BHARATI, SONI KUMARI
FACILITY NUMBER: 015700202
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/12/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/12/2024
Section Cited
CCR
102359(a)
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Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients.

This requirement is not met as evidenced by:
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Licensee will include the current license number on her three forms of advertisement. (Nextdoor, Yelp, and the daycares website) Licensee will provide proof of POC to LPA by POC date 04/12/2024 to LPA by email.
[email protected]
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Based on record review, the licensee did not comply with the section cited above as 1 form of advertisement displays the incorrect license number and 2 do you include a license number which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Jaleesa Jackson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4