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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700263
Report Date: 08/25/2026
Date Signed: 08/25/2026 01:19:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260717150736
FACILITY NAME:PEREDA LOPEZ, ZAHAIRAFACILITY NUMBER:
015700263
ADMINISTRATOR:PEREDA LOPEZ, ZAHAIRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 449-2984
CITY:FREMONTSTATE: CAZIP CODE:
94536
CAPACITY:14CENSUS: 7DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Zahaira Pereda LopezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee handled day care children in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 25, 2026, at 8:40AM, Licensing Program Analyst (LPA) Randy Miranda met with Licensee Zahaira Pereda Lopez to deliver the findings from a complaint investigation for the above allegation. LPA toured the facility and obtained a copy of the facility roster. Present for the inspection was the licensee, licensee’s assistant, licensee's adult daughter, and 7 children in care (3 infants, 3 toddlers, and 1 preschool age).

Based on interviews, observations, and record review, there is insufficient evidence to support the allegation that the licensee handled day care children in a rough manner. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Exit interview conducted and report was reviewed with Licensee, Zahaira Pereda Lopez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260717150736

FACILITY NAME:PEREDA LOPEZ, ZAHAIRAFACILITY NUMBER:
015700263
ADMINISTRATOR:PEREDA LOPEZ, ZAHAIRAFACILITY TYPE:
810
ADDRESS:4463 RICHMOND AVENUETELEPHONE:
(510) 449-2984
CITY:FREMONTSTATE:CAZIP CODE:
94536
CAPACITY:14CENSUS: 7DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Zahaira Pereda LopezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee is using inappropriate forms of punishment for day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 25, 2026, at 8:40AM, Licensing Program Analyst (LPA) Randy Miranda met with Licensee Zahaira Pereda Lopez to deliver the findings from a complaint investigation for the above allegation. LPA toured the facility and obtained a copy of the facility roster. Present for the inspection was the licensee, licensee’s assistant, licensee's adult daughter, and76 children in care (3 infants, 3 toddlers, and 1 preschool age).

Based on information obtained through interviews, record reviews, and observations, the preponderance of evidence standard has been met. The allegation that the licensee is using inappropriate forms of punishment for day care children was SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 3, Article 06, Section 102423(a)(4) is cited on the attached LIC 9099D.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Exit interview conducted and report was reviewed with Licensee, Zahaira Pereda Lopez.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 52-CC-20260717150736
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: PEREDA LOPEZ, ZAHAIRA
FACILITY NUMBER: 015700263
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/25/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/07/2026
Section Cited
CCR
102423(a)(4)
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7
(a) Each child receiving services from a family child care home shall have certain rights... These rights include, but are not limited to, the following: (4) To be free from corporal or unusual punishment... or withholding shelter, clothing, medication or aids to physical functioning.
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7
Licensee and staff will ensure personal rights are observed and redirection implemented.
8
9
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14
This requirement was not met as evidenced by: When hitting or throwing when not supposed to, they can be placed in a highchair and buckled in. This poses a potential safety risk to children in care.
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9
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14
Licensee and staff will email LPA Miranda, a written statement implementing and honoring children’s personal rights when redirection for behavior is implemented. Licensee to submit statements to LPA by September 7, 2026.
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7
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5
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7
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7
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7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260717150736

FACILITY NAME:PEREDA LOPEZ, ZAHAIRAFACILITY NUMBER:
015700263
ADMINISTRATOR:PEREDA LOPEZ, ZAHAIRAFACILITY TYPE:
810
ADDRESS:4463 RICHMOND AVENUETELEPHONE:
(510) 449-2984
CITY:FREMONTSTATE:CAZIP CODE:
94536
CAPACITY:14CENSUS: 7DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Zahaira Pereda LopezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee did not prevent day care children from making inapproprriate comments.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 25, 2026, at 8:40AM, Licensing Program Analyst (LPA) Randy Miranda met with Licensee Zahaira Pereda Lopez to deliver the findings from a complaint investigation for the above allegation. LPA toured the facility and obtained a copy of the facility roster. Present for the inspection was the licensee, licensee’s assistant, licensee's adult daughter, and 7 children in care (3 infants, 3 toddlers, and 1 preschool age).

Based on interviews, observations, and a review of records, there is insufficient evidence to support the allegation that the licensee did not prevent day care children from making inappropriate comments. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Exit interview conducted and report was reviewed with Licensee, Zahaira Pereda Lopez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260717150736

FACILITY NAME:PEREDA LOPEZ, ZAHAIRAFACILITY NUMBER:
015700263
ADMINISTRATOR:PEREDA LOPEZ, ZAHAIRAFACILITY TYPE:
810
ADDRESS:4463 RICHMOND AVENUETELEPHONE:
(510) 449-2984
CITY:FREMONTSTATE:CAZIP CODE:
94536
CAPACITY:14CENSUS: 7DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Zahaira Pereda LopezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee did not prevent day care children from handling other day care children in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 25, 2026, at 8:40AM, Licensing Program Analyst (LPA) Randy Miranda met with Licensee Zahaira Pereda Lopez to deliver the findings from a complaint investigation for the above allegation. LPA toured the facility and obtained a copy of the facility roster. Present for the inspection was the licensee, licensee’s assistant, licensee's adult daughter, and 7 children in care (3 infants, 3 toddlers, and 1 preschool age).

Based on interviews, observations, and a review of records, there is insufficient evidence to support the allegation that the licensee did not prevent day care children from handling other day care children in a rough manner. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Exit interview conducted and report was reviewed with Licensee, Zahaira Pereda Lopez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260717150736

FACILITY NAME:PEREDA LOPEZ, ZAHAIRAFACILITY NUMBER:
015700263
ADMINISTRATOR:PEREDA LOPEZ, ZAHAIRAFACILITY TYPE:
810
ADDRESS:4463 RICHMOND AVENUETELEPHONE:
(510) 449-2984
CITY:FREMONTSTATE:CAZIP CODE:
94536
CAPACITY:14CENSUS: 7DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Zahaira Pereda LopezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee hit day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 25, 2026, at 8:40AM, Licensing Program Analyst (LPA) Randy Miranda met with Licensee Zahaira Pereda Lopez to deliver the findings from a complaint investigation for the above allegation. LPA toured the facility and obtained a copy of the facility roster. Present for the inspection was the licensee, licensee’s assistant, licensee's adult daughter, and 7 children in care (3 infants, 3 toddlers, and 1 preschool age).

Based on interviews, observations, and a review of records, there is insufficient evidence to support the allegation that licensee hit day care child. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Exit interview conducted and report was reviewed with Licensee, Zahaira Pereda Lopez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 6