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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073404172
Report Date: 02/18/2022
Date Signed: 02/18/2022 05:09:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/05/2022 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20220105100637
FACILITY NAME:VERDUZCO, LISAFACILITY NUMBER:
073404172
ADMINISTRATOR:VERDUZCO, LISAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 234-9988
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:14CENSUS: 7DATE:
02/18/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:LISA VERDUZCOTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
NEGLECT/LACK OF SUPERVISION- Licensee failed to meet day care children's needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LICENSING PROGRAM ANALYST ALEXANDER MET TODAY WITH LICENSEE LISA VERDUZCO TO DELIVER THE FINDINGS TO THE ABOVE COMPLAINT ALLEGATION.

UPON ARRIVAL THERE ARE 7 CHILDREN IN CARE ALONG WITH LICENSEE AND HUSBAND/ASSITANT RYAN VERDUZCO. DURING THIS ANALSYT'S LAST VISIT AN INTERVIEW WAS CONDUCTED WITH LICENSEE AND THE LICENSEE'S DISCIPLINE POLICY, POTTY TRAINING AND FACILITY CURRICULUM WAS DISCUSSED. ACCORDING TO COMPLAINANT STATEMENTS, LICENSEE FAILED TO MEET A DAY CARE CHILD'S NEEDS WHEN ON SEVERAL OCCASIONS THE CHILD WAS PICKED UP FROM CARE AND THE CHILD'S CLOTHES WERE WET AND HAD URINATED THROUGH THE PANTS, AND CHILDREN ARE NOT ALLOWED TO PLAY WITH TOYS. WHEN INTERVIEWED ABOUT POTTY TRAINING, LICENSEE ADMITS THAT SHE DOES POTTY TRAIN. WHEN QUESTIONED ABOUT A CHILD URINATING THROUGH CLOTHES, LICENSEE STATES NO MATTER HOW MANY TIMES SHOULD WOULD TAKE THE CHILD TO THE POTTY, THE CHILD WOULD "END UP" URINATING ON THEMSELF, AND ON SEVERAL OCCASIONS, SHE REQUESTED THAT THE PARENT BRING A OF CLOTHES FOR THE CHILD IN CASE OF ACCIDENTS DURING TRAINING. AFTER MULTIPLE REQUESTS, THE PARENT BEGAN TO BRING A CHANGE OF CLOTHES AND DIAPERS FOR THE CHILD. LICENSEE WAS ALSO ASKED ABOUT PLAYTIME AND TOYS AT THE FACILITY. PER LICENSEE, THE CHILDREN ARE ALL ALLOWED TO PLAY WITH TOYS, HOWEVER, DURING THE COVID-19 PANDEMIC, THEY ARE LIMITED AT THIS TIME. CHILDREN ARE ALSO ALLOWED TO PLAY WITH THE VIDEO GAME CONSOLE AND WATCH TELEVISION.

ALTHOUGH THE ALLEGATION MAY HAVE HAPPENED OR IS VALID, THERE IS NOT A PREPONDERANCE OF EVIDENCE TO PROVE THE ALLEGED VIOLATION DID OR DID NOT OCCUR, THEREFORE THE ALLEGATION IS UNSUBSTANTIATED
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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