073407921-9-23-2026-02-CC-MMEA-DYWNP9-20261016103757

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073407921
Report Date: 09/23/2026
Date Signed: 09/23/2026 02:39:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Paulita De La Cruz

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20260727132447

FACILITY NAME:	BENNETT, SUZANNE		FACILITY NUMBER:	073407921
ADMINISTRATOR:	BENNETT, SUZANNE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(925) 338-2709
CITY:	CONCORD	STATE: CA	ZIP CODE:	94520
CAPACITY:	14	CENSUS: 6	DATE:	09/23/2026
		UNANNOUNCED	TIME BEGAN:	12:50 PM
MET WITH:	SUZANNE BENNETT		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Personal Rights - Licensee does not ensure day care children are provided with sufficient water
Personal Rights - Licensee does not ensure day care children's diapering needs are met
Neglect/Lack of Supervision - Licensee does not ensure day care children are adequately supervised

INVESTIGATION FINDINGS:

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Today, 9/23/2026 at 12:50PM, Licensing Program Analyst (LPA) Paulita De La Cruz met with the licensee, Suzanne Bennett for a complaint investigation visit. Six (6) children (1 infant, 4 preschoolers, and 1 schoolage) were present today.

Based on interviews conducted through the course of this investigation, LPA received conflicting information. Although the allegations may have happened or are valid, the preponderance of evidence to prove the alleged violations did or did not occur have not been met. The above allegations were found to be UNSUBSTANTIATED. There were no deficiencies cited for the above allegations.

Exit interview was conducted with the licensee, Ms. Bennett. A copy of this report and Appeal Rights were provided.

The Notice of Site Visit form was provided and must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Paulita De La Cruz
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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