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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100404643
Report Date: 08/19/2026
Date Signed: 08/19/2026 12:27:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2026 and conducted by Evaluator Priscilla Zamudio
COMPLAINT CONTROL NUMBER: 04-CC-20260812102627
FACILITY NAME:HANSEL & GRETEL DAY CARE #2FACILITY NUMBER:
100404643
ADMINISTRATOR:GENESIS BENAVIDESFACILITY TYPE:
850
ADDRESS:1327 N. FRESNOTELEPHONE:
(559) 266-1557
CITY:FRESNOSTATE: CAZIP CODE:
93703
CAPACITY:48CENSUS: DATE:
08/19/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Genesis BenavidesTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff left child in classroom unattended.
INVESTIGATION FINDINGS:
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On 08/19/26, Licensing Program Analyst (LPA) Priscilla Zamudio and Licensing Program Manager (LPM) Kari McWilliams conducted an unannounced ten-day complaint inspection regarding the above allegation. LPA and LPM met with Director Genesis Benavides. Staff accompanied LPA and LPM during the tour of the facility both inside and outside and a census was taken.

During todays inspection, LPA conducted interviews, conducted facility observations, and reviewed facility records and video. Per information obtained during today’s inspection LPA Zamudio was able to provide findings as it was revealed through staff interviews and video of the incident that one preschool aged child was left unattended inside the classroom for less than one minute.

Based upon information gathered through interviews, the standard of evidence has been met that staff left a daycare child unattended, therefore, the above listed allegation is found to be SUBSTANTIATED.
(LIC 9099-C)

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20260812102627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: HANSEL & GRETEL DAY CARE #2
FACILITY NUMBER: 100404643
VISIT DATE: 08/19/2026
NARRATIVE
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Per the California Code of Regulations, Chapter 1, Division 12, Title 22, the following deficiencies are being cited during today’s inspection (see LIC 9099-D). An immediate $500 civil penalty was also assessed during todays inspection.

LPA Zamudio informed facility representative Genesis Benavides that this report dated 08/19/2026 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Zamudio informed the facility representative to provide a copy of this licensing report dated 08/19/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to facility representative.
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 04-CC-20260812102627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: HANSEL & GRETEL DAY CARE #2
FACILITY NUMBER: 100404643
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/20/2026
Section Cited
CCR
101229(a)(1)
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Responsibility For Providing Care and Supervision - (a) The licensee shall provide care and supervision… (1) No child(ren) shall be left without the supervision of a teacher…Supervision shall include visual observation.
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Immediately after incident Site Supervisor Benavides stated that she spoke to all staff regarding active supervision. Site Supervisor stated that they held a staff meeting/training the next day to address proper direct supervision.
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This requirement was not met as evidenced by: Per staff interviews, one preschool aged child was left in the classroom without supervision. This poses an immediate health, safety or personal rights risk to persons in care.
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Director provided a participation sheet.
Director to submit the information to the Department by the Plan of Correction due date, August 20, 2026.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
LIC9099 (FAS) - (06/04)
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