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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100406616
Report Date: 07/09/2026
Date Signed: 07/09/2026 04:45:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2026 and conducted by Evaluator Priscilla Zamudio
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260515081634
FACILITY NAME:CHILDTIME CHILDREN'S CENTER (FRESNO)FACILITY NUMBER:
100406616
ADMINISTRATOR:FORD, DEALMAFACILITY TYPE:
850
ADDRESS:214 N. CLARKTELEPHONE:
(559) 445-0216
CITY:FRESNOSTATE: CAZIP CODE:
93701
CAPACITY:56CENSUS: 26DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:DeAlma FordTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff are not maintaining the facility clean
INVESTIGATION FINDINGS:
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On 07/09/2026, Licensing Program Analyst (LPA) Priscilla Zamudio conducted a complaint inspection at the facility for the purpose of delivering the findings to the above allegation listed. LPA met with Director, DeAlma Ford, toured the facility, and conducted a census.

During the course of the investigation, LPA observed that staff did not maintain the facility clean. Interviews and LPA observations revealed that classroom floors, restroom areas and outdoor space were not well maintained. In one classroom, the floor areas around tables were stained, sticky and showed small spills. In the restroom, LPA observed dirt and grime around floor edges and toilet base. Toilet seats showed urine stains and a stained toilet bowel. The metal divider had exposed rust on the bottom edges. In the outdoors, there were several paper cups scattered on the ground.

Based upon the information gathered and interviews conducted, this agency determined that the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20260515081634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CHILDTIME CHILDREN'S CENTER (FRESNO)
FACILITY NUMBER: 100406616
VISIT DATE: 07/09/2026
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, deficiencies will be cited (see 9099-D). Exit interview conducted with the Director, DeAlma Ford.

A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit (LIC 9213) form will be posted on the facility's parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 04-CC-20260515081634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDTIME CHILDREN'S CENTER (FRESNO)
FACILITY NUMBER: 100406616
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/09/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/30/2026
Section Cited
CCR
101238(a)
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The child care center shall be clean, safe, sanitary and in good repair at all times.
This requirement was not met as evidenced by:
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Director stated that as of June 2026, they use a janitoral service three times per week. On 7/9/26, LPA observed restroom and classroom areas were cleaned, however, rust areas will need repair. Director agreed to send verification of completed POC to licensing within POC due date.
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 Interviews and LPA observations revealed that classroom floors and restroom areas were not well maintained. In one classroom, the floor areas around tables were stained, sticky and showed small spills. In the restroom, LPA observed dirt and grime around floor edges and toilet base. Toilet seats showed urine stains and a stained toilet bowel. The metal divider had exposed rust on the bottom edges. In the outdoors, there were several paper cups scattered on the ground.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4