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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010206152
Report Date: 10/13/2026
Date Signed: 10/13/2026 03:06:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Mario Caro
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260727134019
FACILITY NAME:OUSD - EMERSON CHILD DEVELOPMENT CENTERFACILITY NUMBER:
010206152
ADMINISTRATOR:ANNA MANSKERFACILITY TYPE:
850
ADDRESS:4801 LAWTON AVENUETELEPHONE:
(510) 879-0811
CITY:OAKLANDSTATE: CAZIP CODE:
94609
CAPACITY:48CENSUS: 21DATE:
10/13/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Givler, KatherineTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Staff did not properly address rodents in the facility
INVESTIGATION FINDINGS:
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On 10/13/26 at 1:00 p.m. Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Principal Katherine Givler. During the visit there were 6 additional staff and 21 Preschool aged children in care. During today's visit LPA observed nap, conducted interviews, and Delivered findings.

An allegation was made that Staff did not properly address rodents in the facility. Interviews indicated the Exterminator was called to come out immediately to treat the facility and the facility was deep cleaned by the staff and custodian. The allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Finding was delivered. Exit interview was conducted and the report was reviewed and provided to Principle Katherine Givler.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Mario Caro
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260727134019

FACILITY NAME:OUSD - EMERSON CHILD DEVELOPMENT CENTERFACILITY NUMBER:
010206152
ADMINISTRATOR:ANNA MANSKERFACILITY TYPE:
850
ADDRESS:4801 LAWTON AVENUETELEPHONE:
(510) 879-0811
CITY:OAKLANDSTATE:CAZIP CODE:
94609
CAPACITY:48CENSUS: 22DATE:
10/13/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Givler, KatherineTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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9
Staff did not maintain the facility in a clean condition
INVESTIGATION FINDINGS:
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On 10/13/2026 at 1:00 p.m., Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Principal Katherine Givler. During the visit there were 6 additional staff and 21 Preschool aged children in care. During today's visit LPA observed nap, conducted interviews, and Delivered findings.

An allegation was made that Staff did not maintain the facility in a clean condition. Interviews and evidence obtained revealed rodents and rodent feeces were found at the facility. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 101238(a)(1) is being cited on 9099-D page.

Exit interview was conducted the report and appeal rights were reviewed and provided to the Principal Katherine Givler.. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20260727134019
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: OUSD - EMERSON CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 010206152
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/13/2026
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement has not been...
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The administration had an exterminator come treat the facility and put up traps to catch the rodents. The custodian and staff did a deep clean of the facility. The red bins where rodent feeces was found were removed and replaced with zip locked bags for the childrens items. POC Cleared by visit.
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...met as evidenced by: Based on interviews,and record review, the licensee did not comply with the section cited above when facility has failed to keep rodents out of the facility which poses a potential risk to the health, safety or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3