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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808136
Report Date: 06/22/2026
Date Signed: 06/22/2026 01:52:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2026 and conducted by Evaluator Jeovanna Yanez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260507104606
FACILITY NAME:FRESNO EOC DAKOTA CIRCLE HEAD STARTFACILITY NUMBER:
103808136
ADMINISTRATOR:SUSAN MCDONALDFACILITY TYPE:
850
ADDRESS:4150 DAKOTATELEPHONE:
(559) 263-1205
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:175CENSUS: 33DATE:
06/22/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Acting Director - Laura CheneyTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulted in a child biting another child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/22/2026, Licensing Program Analyst (LPA) Jeovanna Yanez conducted an unannounced complaint inspection. The purpose of the inspection was to deliver investigation findings for the above allegation. LPA met with Acting Director, Laura Cheney, and a census was taken. During the course of this investigation, LPA made observations at the facility, reviewed pertinent records and conducted interviews with staff.

This agency has investigated the allegation: 'Lack of supervision resulted in a child biting another child in care." Interviews revealed inconsistencies regarding the above allegation. It was determined that there was an incident where a child bit another child in care, however, there is insufficient evidence to prove that it was due to lack of supervision. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove any violation occurred; therefore, the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is being cited. Exit interview was conducted with Acting Director, Laura Cheney. A copy of this report and Appeal Rights were provided and discussed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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