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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412610
Report Date: 10/20/2026
Date Signed: 10/20/2026 05:48:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2026 and conducted by Evaluator Simerjit Kaur
COMPLAINT CONTROL NUMBER: 52-CC-20261004113636
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
013412610
ADMINISTRATOR:TAPIA, DIANEFACILITY TYPE:
830
ADDRESS:4655 LASSEN ROADTELEPHONE:
(925) 455-1560
CITY:LIVERMORESTATE: CAZIP CODE:
94550
CAPACITY:36CENSUS: 12DATE:
10/20/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Diane TapiaTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Food Services
INVESTIGATION FINDINGS:
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On October 20, 2026, Licensing Program Analyst (LPA) Simerjit Kaur met with Director Diane Tapia a complaint visit. Present during the inspection were the 2 staff members and 12 infants (11 infants were taking nap). LPA toured the facility for health and safety inspection.

During the course of the investigation, LPA conducted interviews, observation, and record review. It was alleged that staff did not follow day care child's dietary restrictions. Child 1 had dietary restrictions, and was provided muffin with baked eggs in the classroom. Facility is aware of C1's dietary restrictions. Based on interviews and record review, LPA determined the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

See 809D for deficiency. A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided. Exit interview conducted and report was reviewed with Program Specialist Catherine Bollinger.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 52-CC-20261004113636
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 013412610
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/30/2026
Section Cited
CCR
101227(7)(B)
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101227 Food Services
(7) Modified diets prescribed by a child's physician as a medical necessity shall be provided. (B) A child shall not be served any food to which the child's record indicates he/she has an allergy.
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POC: Director shall submit written confirmation of an all staff training in food service and the dangers surrounding food allergies. Include a copy of what was covered in the training. Submit statement by due date of 10/30/2026.
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This requirement is not met as evidenced by: Based on interview and record review, as C1 was given baked eggs. This poses a potential health and safety, and personal rights risk to children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2026
LIC9099 (FAS) - (06/04)
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