013422425-10-6-2026-52-CC-WNOA-DYPS37-20261009133041

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013422425
Report Date: 10/06/2026
Date Signed: 10/06/2026 01:35:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2026 and conducted by Evaluator Jyoti Saini

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20260701101920

FACILITY NAME:	KIDDIE ACADEMY		FACILITY NUMBER:	013422425
ADMINISTRATOR:	SARAH DESOUSA		FACILITY TYPE:	850
ADDRESS:	1400 N. VASCO RD.		TELEPHONE:	(925) 292-1948
CITY:	LIVERMORE	STATE: CA	ZIP CODE:	94551
CAPACITY:	96	CENSUS: 22	DATE:	10/06/2026
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	director, Sarah Desousa		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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-Staff handled daycare child in a rough manner.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Jyoti Saini and Diana Compas arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA met with Director Sarah DeSousa and explained the purpose of the inspection. Present during today’s visit, director and 9 staff members supervising 22 Preschool aged children.
During the course of the investigation, the LPA conducted interviews and gathered relevant information. Based on the statements obtained, the LPA did not find concrete evidence to support the allegation. Therefore, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
A notice of site visit was given and must remain posted for 30 days. A copy of appeal rights and report was given to director. Exit interview was conducted with director, Sarah DeSousa

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:	DATE: 10/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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