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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423786
Report Date: 09/18/2026
Date Signed: 09/18/2026 04:26:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2026 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260728115302
FACILITY NAME:CHILDREN'S WORKSHOP OAKLAND, THEFACILITY NUMBER:
013423786
ADMINISTRATOR:JESSICA SPENCHIANFACILITY TYPE:
860
ADDRESS:1937 8TH AVETELEPHONE:
(510) 306-2630
CITY:OAKLANDSTATE: CAZIP CODE:
94606
CAPACITY:46CENSUS: 22DATE:
09/18/2026
UNANNOUNCEDTIME BEGAN:
02:56 PM
MET WITH:Jessica SpenchianTIME COMPLETED:
04:39 PM
ALLEGATION(S):
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License- Staff are commingling the day care children.
INVESTIGATION FINDINGS:
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On 09/18/2026, Licensing Program Analysts (LPAs) Dana Santiago and Nicole Reynoso conducted a subsequent Complaint Investigation at Children’s Workshop Oakland. LPAs met with Director, Jessica Spenchian and explained purpose of investigation. During today's inspection, there were 5 toddlers and 17 preschool children in care with 5 staff including director on site. Director stated there are 29 children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Staff are commingling the day care children. During the course of the investigation, LPAs inspected the facility, reviewed documents, observed classroom practices, and conducted interviews. Based on interviews and evidence obtained it was determined that children enrolled in the Oaks class (Child Care Center) and the Seedlings class (Family Child Care Home) have shared the "auxiliary campus yard" located in the neighboring family child care home during weekly outdoor play. It was revealed that this practice has been occurring since Fall of 2025 or earlier. It was further determined that the Oaks and Seedlings classes have been routinely combined during the late afternoon pick-up period from approximately 4:30 PM to 5:30 PM. Both classes are licensed under separate facilities, and commingling of children occurred in areas not approved under the center’s license.----Report continues on 9099c page 2-------------
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2026 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260728115302

FACILITY NAME:CHILDREN'S WORKSHOP OAKLAND, THEFACILITY NUMBER:
013423786
ADMINISTRATOR:JESSICA SPENCHIANFACILITY TYPE:
860
ADDRESS:1937 8TH AVETELEPHONE:
(510) 306-2630
CITY:OAKLANDSTATE:CAZIP CODE:
94606
CAPACITY:46CENSUS: 22DATE:
09/18/2026
UNANNOUNCEDTIME BEGAN:
02:56 PM
MET WITH:Jessica SpenchianTIME COMPLETED:
04:39 PM
ALLEGATION(S):
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9
Other- Staff are using an unlicensed location to provide care for day care children
INVESTIGATION FINDINGS:
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On 09/18/2026, Licensing Program Analysts (LPAs) Dana Santiago and Nicole Reynoso conducted a subsequent Complaint Investigation at Children’s Workshop Oakland. LPAs met with Director, Jessica Spenchian and explained purpose of investigation. During today's inspection, there were 5 toddlers and 17 preschool children in care with 5 staff and director on site. Director stated there are 29 children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Staff are using an unlicensed location to provide care for day care children. During the course of the investigation, LPAs inspected the facility,observed classroom practices, reviewed documents, and conducted interviews. Based on interviews and evidence collected it was determined that staff have been using an unlicensed location, not under the center's plan of operation to provide care for daycare children. On July 29, 2026, at approximately 10:10 AM, stafs identified as S4, S5, and S6 from the center were observed in the "auxiliary campus" area with children were enrolled in Oaks and Acorns classes from the center. The auxiliary campus is located within the neighboring Family Child Care Home (FCCH), which is not licensed under the center.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 02-CC-20260728115302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: CHILDREN'S WORKSHOP OAKLAND, THE
FACILITY NUMBER: 013423786
VISIT DATE: 09/18/2026
NARRATIVE
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Page 2---------------
Interviews and evidence collected revealed that since Fall 2025, and possibly prior, the Oaks class has regularly spent time in the shared yard located on the auxiliary campus from approximately 9:45 AM to 10:40 AM. Staff also stated that Oaks has lunch in the shared yard from approximately 12:00 PM to 1:30 PM, has afternoon snack in the same area from approximately 3:00 PM to 4:30 PM, and utilizes the FCCH area during pick-ups for the Oaks class.

Additionally, it was revealed that the Acorns class, registered under the Child Care Center, participates in activities within the FCCH premises during mid-mornings from approximately 10:45 AM to 12:00 PM on Mondays, Thursdays, and Fridays. These practices show that children enrolled in the center are receiving care in an unlicensed location not approved under the Child Care Center’s license. Therefore, the allegation is substantiated. California Code of Regulations, Title 22, Division 12 is being issued a Type B citation on 9099-D page as this is a potential risk to health and safety to children in care.

Exit interview was conducted with Director, Jessica Spenchian. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 02-CC-20260728115302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: CHILDREN'S WORKSHOP OAKLAND, THE
FACILITY NUMBER: 013423786
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/22/2026
Section Cited
CCR
101173(d)
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101173(d) Plan of Operation The child care center shall operate in accordance with the terms specified in the plan of operation.
This requirement has not been met by:
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The licensee shall immediately discontinue providing care for children in any location not under the center’s plan of operation. The licensee shall ensure all care, supervision, and program activities occur strictly within areas approved and licensed under the Child Care Center’s facility sketch. The licensee shall submit a written plan to
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Based on interviews and evidence collected it was determined that staff have been using an unlicensed location, not under the center's plan of operation to provide care for daycare children.
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 the Department detailing how staff will ensure that no children enrolled under the Child Care Center are taken to or cared for in the FCCH premises or any other unlicensed area. The plan shall also describe updated supervision procedures, outdoor activity schedules, and pick up practices to ensure full compliance with licensing requirements. The plan shall be submitted to LPA/Department by 9/22/2026. In addition, all families enrolled shall be notified that facilities are operating under separate licenses which include different facility regulations, licensee will provide proof to LPA/Department by 9/22/2026.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 02-CC-20260728115302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: CHILDREN'S WORKSHOP OAKLAND, THE
FACILITY NUMBER: 013423786
VISIT DATE: 09/18/2026
NARRATIVE
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Page 2--------------------
Therefore, the allegation is substantiated. California Code of Regulations, Title 22, Division 12 is being issued a Type B citation on 9099-D page as this is a potential risk to health and safety to children in care.

Exit interview was conducted with Director, Jessica Spenchian. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 02-CC-20260728115302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: CHILDREN'S WORKSHOP OAKLAND, THE
FACILITY NUMBER: 013423786
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/22/2026
Section Cited
CCR
101161(a)
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101161(a) – Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirement has not been met by:
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The licensee shall immediately discontinue commingling the children enrolled in the center with the children enrolled in the family child care home. The licensee shall submit a written plan (9/22/2026 to LPA/Department via email) indicating how staff will prevent commingling
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Based on interviews and evidence collected it was determined that children enrolled in the Oaks class (Child Care Center) and the Seedlings class (Family Child Care Home/ FCCH) have shared the auxiliary campus yard- located in the neighboring FCCH during weekly outdoor play together.
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between the Child Care Center and the Family Child Care Home and how supervision and pick up procedures will be conducted within licensed areas. The plan shall be submitted to the Department by the due date listed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 6