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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 150408807
Report Date: 09/22/2026
Date Signed: 09/22/2026 02:40:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2026 and conducted by Evaluator Valentin Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20260723114640
FACILITY NAME:ST. JOHN'S CHILDREN CENTERFACILITY NUMBER:
150408807
ADMINISTRATOR:MOSLEY, CHERIFACILITY TYPE:
850
ADDRESS:4500 BUENA VISTA RD.TELEPHONE:
(661) 664-9127
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:144CENSUS: 98DATE:
09/22/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Cheri MosleyTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Staff did not properly supervise daycare child in the restroom
Staff did not report an unusual incident to a parent/ authorized representative
INVESTIGATION FINDINGS:
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On September 22, 2026, Licensing Program Analyst (LPA) Valentin Hernandez conducted an unannounced Complaint Inspection to deliver findings for the above-mentioned allegations. LPA Hernandez with Director Cheri Mosley. LPA Hernandez discussed the above allegations and the reason for the inspection. LPA toured the facility and census was taken. There were 98 children present.

In regard to the allegation that staff did not properly supervise a daycare child in the restroom, it was revealed that the allegation is SUBSTANTIATED. During the investigation, LPA Hernandez interviewed the Director, Day Care Staff, Day Care Parents, and Day Care Children. LPA Hernandez also reviewed facility records. Based upon LPA Hernandez’s observations, documentation, and information gathered through interviews, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED, as staff did not have visual supervision of the child while the child was using the restroom.

Continued on LIC 9099C
Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20260723114640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: ST. JOHN'S CHILDREN CENTER
FACILITY NUMBER: 150408807
VISIT DATE: 09/22/2026
NARRATIVE
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In regard to the allegation that staff did not report an unusual incident to a parent/authorized representative, it was revealed that the allegation is SUBSTANTIATED. During the investigation, LPA Hernandez interviewed the Director, Day Care Staff, Day Care Parents, and Day Care Children. LPA Hernandez also reviewed facility records. Based upon LPA Hernandez’s observations, documentation, and information gathered through interviews, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED, as staff did not report an unusual incident to a daycare parent.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, these deficiencies are being cited on the attached LIC 9099D.

An exit interview was conducted with Director Cheri Mosley. A copy of this report and Appeal Rights were provided. A notice of site visit was issued and must remain posted for 30 days. This report shall be made available to the public upon request.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 57-CC-20260723114640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: ST. JOHN'S CHILDREN CENTER
FACILITY NUMBER: 150408807
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/08/2026
Section Cited
CCR
101229(a)(1),
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Responsibility for Providing Care and Supervision(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time....
This requirement was not met
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Licensee will provide training to all staff on care and supervision requirement( itle 22 regulations). Agenda, sign in sheet, and all related training materials will be submitted to Community Care Licensing upon completion of the training by 10/08/2026.
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As evidenced that facility staff failed to ensure supervision of a child while using the restroom. This is a potential health & safety risk to children in care.
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Type B
10/08/2026
Section Cited
CCR
101212(f)
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(f)The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met:
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Licensee will provide training to all staff on proper reporting procedures( Title 22 Reporting Requirements) representative of any unusual incident. Agenda, sign-in sheet, and all related training materials will be submitted to Community Care Licensing upon completion of the training by 10/08/2026.
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As evidenced that facility staff failed to report an unusual incident to a daycare parent. This is a potential health & safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3