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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808662
Report Date: 08/15/2023
Date Signed: 08/15/2023 12:52:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2023 and conducted by Evaluator Ruby Ocegueda
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20230714120957
FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808662
ADMINISTRATOR:JENNIFER BESSFACILITY TYPE:
850
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:298CENSUS: 137DATE:
08/15/2023
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH: Administrator Dawn HollemanTIME COMPLETED:
01:10 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff yell at day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/15/2023, Licensing Program Analysts (LPAs) Ruby Ocegueda and Meche Rosales conducted unannounced complaint inspection to address the allegation stated above. LPAs met with Administrator Dawn Holleman, toured the facility and took a census. The purpose of this inspection was to deliver the finding for the above listed allegation.

During the course of the investigation, LPA Ocegueda conducted interviews of the Reporting Party (RP) staff, parents and children. LPA also obtained facility records. Although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove the allegation stated above, therefore the allegation was found to be UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, no deficiency is cited as it pertains to this allegation.

An exit interview was conducted with Administrator Dawn Holleman. A Notice of Site Visit was posted on parent board. This report shall be made available to the public upon request. Appeal Rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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