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25 | On July 22, 2026, Licensing Program Analysts (LPAs) Aurelio Mendoza and Valentin Hernandez conducted an unannounced case management–incident inspection. LPAs met with Program Manager Erin Wilcox, toured the facility indoors and outdoors, and took a census. The purpose of the inspection was to follow up on incident reports received on July 2, 2026, concerning children’s personal boundaries and the use of inappropriate language.
Staff reported that Child #1 has used inappropriate language in care. Staff stated they redirect the child through reading activities, structured play, and modeling respectful communication. Staff confirmed ongoing communication with Child #1’s parent and noted that a referral to an internal behavioral specialist was made to support the child with language use and personal boundaries.
LPAs also followed up on reports regarding Child #1 and Child #2 engaging in rough physical play. Staff stated they monitor the children closely, separate them when needed, and redirect them during daily routines such as circle time, outdoor play, and restroom transitions. Staff confirmed that both children’s parents have been notified and that staff continue to work collaboratively with families.
Program Manager Wilcox stated these issues were self-reported following a staff training held on July 1, 2026, during which staff requested additional support in managing challenging behaviors.
During today’s inspection, LPAs observed staff supervising, zoning, and monitoring children appropriately. Interviews and records reviewed indicated that staff are working together to redirect children, model appropriate interactions, and communicate with parents. During the inspection, Child #1’s parent confirmed awareness of the behaviors and stated that behavioral resources are being used at home (continued on LIC809-C).
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