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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 015700520
Report Date: 10/21/2026
Date Signed: 10/21/2026 04:26:03 PM

Document Has Been Signed on 10/21/2026 04:26 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME:CREATIVE LEARNERS CHILD CAREFACILITY NUMBER:
015700520
ADMINISTRATOR/
DIRECTOR:		DUFFUS, ALIVIAFACILITY TYPE:
830
ADDRESS:4300 MIRADOR DRIVETELEPHONE:
(925) 249-9000
CITY:PLEASANTONSTATE: CAZIP CODE:
94566
CAPACITY: 34TOTAL ENROLLED CHILDREN: 34CENSUS: 14DATE:
10/21/2026
TYPE OF VISIT:Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
12:35 PM
MET WITH:Rocio GuerreroTIME VISIT/
INSPECTION COMPLETED:
04:45 PM
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On October 21, 2026, at 12:35 PM, Licensing Program Analyst (LPA) Elimika Woods conducted an unannounced annual random inspection and met with Director Rocio Guerrero. The infant facility is licensed to serve a capacity of thirty-four (34) children. At the time of the inspection, fourteen (14) infants were present and supervised by three (3) staff members. The facility consists of two (2) infant/toddler classrooms. LPA toured the interior and exterior of the facility with the Director to conduct a health and safety inspection. The facility's hours of operation are Monday through Friday, from 8:30 AM to 5:30 PM.

LPA reviewed the facility records and verified that all individuals subject to a criminal record review had a clearance or exemption and were associated with the facility. LPA conducted a census of the children in care and verified that the census matched the fourteen (14) children listed on the sign-in sheet.

At approximately 12:50 PM, LPA reviewed three (3) children's files and two (2) staff files. All staff files contained the required Health Screening, Statement Acknowledging the Requirement to Report Child Abuse, and Employee Rights documentation. All children's files contained Personal Rights, Medical Consent, and Identification and Emergency Information forms. At least one staff member responsible for opening or closing the facility had a current CPR and First Aid certificate.

At approximately 1:00 PM, LPA inspected the infant/toddler classrooms and observed that teacher-child ratios were in compliance. Adequate play and learning materials were available for the children. Floors, furniture, and equipment were age-appropriate and maintained in good repair. The facility had adequate heating, air conditioning, ventilation, and lighting. Drinking water was available both indoors and outdoors, and individual storage space was provided for each child. The designated isolation area for sick children is the Director's office, which is located away from the other children in care.

The facility is equipped with hardwired smoke detectors, a functioning telephone, a pull-down fire alarm system, and multiple fully charged 3A40BC fire extinguishers that meet State Fire Marshal standards. LPA checked the carbon monoxide detectors in the classrooms and verified that they were functioning properly. Disaster drills are conducted at least once every six (6) months, with the most recent drill conducted on July 21, 2026. All required documents were posted in a publicly accessible area.

See 809-C.

Chandra Charles
Elimika Woods
DATE: 10/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: CREATIVE LEARNERS CHILD CARE
FACILITY NUMBER: 015700520
VISIT DATE: 10/21/2026
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Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02CCP. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/.

The outdoor play area for infants includes a play structure with a slide and cushioned surfacing to help absorb the impact of falls, a crawling tunnel, playhouses, a car roller coaster, teeter-totters, water stations, and ride-on cars. The outdoor play equipment is age-appropriate and maintained in good repair. Multiple trees provide shade for children during outdoor play. The outdoor play area is fully fenced and free of defects or hazardous conditions.

LPA asked the Director whether the staff bathroom was separate from the children's bathroom, and the Director confirmed that it was. The children's bathroom is located to the right of the Director's office. LPA checked and flushed all toilets in the children's restroom to verify that they were functioning properly. LPA also tested the water temperature at the sinks to ensure it was not too hot for children. All sinks, toilets, and faucets were found to be in safe and sanitary operating condition during today's inspection.

The facility provides breakfast and snacks for the children. Lunch is provided by the parents each day. Weekly menus are posted at the facility. LPA observed refrigerators in each classroom, which were clean and showed no evidence of rodents. LPA reminded the director that all persons involved in food preparation and service must observe proper personal hygiene and food sanitation practices to protect food from contamination.

California Law requires Child Care Centers licensees to report unusual incidents or injuries to children in care to child's parents and to the Department of Social Services using the Unusual Incident/Injury form (LIC 624). Incidents must be reported within 24 hours by phone, fax, or electronic mail. The director was also reminded that Mandated Reporter Training ("General" and "Child Care Providers") is required for all staff and is to be renewed every 2 years by visiting www.mandatedreporterca.com.

Lead Testing – Child Care Centers (CCC) CCC COMPLETED TESTING AND NO LEAD EXCEEDANCES: Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test. For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1CCP). LPA verified that the lead testing was completed in accordance to the Written Directives outlined in PIN 21-21.1-CCP.

See 809 C,

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Elimika Woods
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: CREATIVE LEARNERS CHILD CARE
FACILITY NUMBER: 015700520
VISIT DATE: 10/21/2026
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LPA discussed the safe sleep regulations with the director and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-andresources/safe-sleep as an additional resource. LPA also informed the directorof the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.

To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to [email protected]. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process.

The director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

The director was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.

There are no deficiencies cited today. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the director Rocio Guerrero.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Elimika Woods
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2026
LIC809 (FAS) - (06/04)
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