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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 163909104
Report Date: 05/02/2024
Date Signed: 05/02/2024 01:34:06 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2024 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240228162649
FACILITY NAME:RESENDEZ, MARIA FAMILY CHILD CAREFACILITY NUMBER:
163909104
ADMINISTRATOR:RESENDEZ, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 717-8419
CITY:AVENALSTATE: CAZIP CODE:
93204
CAPACITY:14CENSUS: 5DATE:
05/02/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Maria ResendezTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Adult in the home engaged in inappropriate interactions with child in care.
INVESTIGATION FINDINGS:
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On 05/02/2024, Licensing Program Manager (LPM) Luisa Gavoutian and Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection to provide findings. LPM and LPA met with Licensee Maria Resendez. A tour of the facility was completed, and a census was taken.

The complaint investigation was completed by Investigator Ruben Munoz with the Department of Social Services Community Care Licensing Investigations Branch (IB).

Based on the investigation completed by Investigator Munoz, the preponderance of evidence has been met, that child (C1) and C2 were inappropriately touched by an adult (A1) while in care that would result in a personal rights violation to children, therefore the above allegation is found to be SUBSTANTIATED.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20240228162649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: RESENDEZ, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 163909104
VISIT DATE: 05/02/2024
NARRATIVE
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Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, the following deficiency is being cited on LIC 9099D. LPA informed Licensee Maria Resendez that this report dated 05/02/2024 documents two (2) Type A citations which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Cabrera informed the Licensee Maria Resendez to provide a copy of this licensing report dated 05/02/2024 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted with Licensee Maria Resendez. A Notice of Site Visit Form to be posted to parent's board and must remain posted for 30 days. Licensee was provided a copy of appeal rights. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20240228162649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: RESENDEZ, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 163909104
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/02/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/02/2024
Section Cited
CCR
102423(a)(1)
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102423 (a) Each child receiving services from a family childcare home shall have certain rights...These rights include...(1) To be treated with dignity in his/her personal relationship with staff and other persons.
This requirement was not met as evidenced by:
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The Department is seeking an exclusion action against Adult 1. Enhanced civil penalties of $2,000 are being assessed and provided.
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Based on interviews and records review conducted during IB investigation. Child 1 (C1) and C2 were inappropriately touched by an adult in the home as described in the LIC 9099. This poses as an immediate risk to the health, safety, or personal rights of children in care.
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Type A
05/02/2024
Section Cited
HSC
1596.885(d)
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ยง1596.885 The department may deny an application for or suspend or revoke any license...(d)The conviction of a licensee, or other person specified in Section 1596.871...
This requirement was not met as evidenced by:
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The Department is seeking revocation of the license.
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Based on interviews and records review conducted during IB investigation. Child 1 (C1) and C2 were inappropriately touched by an adult in the home as described in the LIC 9099. This poses as an immediate risk to the health, safety, or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3