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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191290363
Report Date: 05/12/2026
Date Signed: 05/12/2026 12:02:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2026 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260302102037
FACILITY NAME:C.S.U.N. ASSOC. STUDENTS CHILDCARE CENTERFACILITY NUMBER:
191290363
ADMINISTRATOR:KURPJUWEIT, PEARL MFACILITY TYPE:
850
ADDRESS:18343 PLUMMERTELEPHONE:
(818) 677-2012
CITY:NORTHRIDGESTATE: CAZIP CODE:
91325
CAPACITY:136CENSUS: 36DATE:
05/12/2026
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Director Lena BlackeneyTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Facility does not have qualified staff to meet the care needs of the child,
Staff does not ensure child's records are properly maintained,
Staff does not ensure broken equipment is removed from the facility and
Staff does not ensure sink is in good repair
INVESTIGATION FINDINGS:
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On 5/11/26, Licensing Program Analyst (LPA) Jeanine Lipsey conducted an unannounced visit for the purpose of delivering findings on the above allegations. LPA met with Director Lena Blackeney to whom the reason for the inspection was announced. LPA toured the facility and observed 36 children in care supervised by 17 adults.

Classroom #120 for 18 months- 2.5-year-olds 7 children with 3 staff
Classroom #130 for 24–36-month-olds 5 children with 4 staff,
Classroom #140 for 24–36-year-olds 6 children with 4 staff
Classroom #150 for 3–5-year-olds 7 children with 3 staff,
Classroom #160 3–5-year-olds 11 children with 3 staff.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20260302102037
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: C.S.U.N. ASSOC. STUDENTS CHILDCARE CENTER
FACILITY NUMBER: 191290363
VISIT DATE: 05/12/2026
NARRATIVE
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Throughout the course of the investigation, LPA Lipsey obtained copies of children’s roster, child’s preadmission health history, the physician’s report, took photos, and conducted interviews with one parent and seven staff members.

Pertaining to the allegation, “Facility does not have qualified staff to meet the needs of the child.”
Per the Reporting Party (RP), staff are not trained to meet the child’s needs due to the child’s communication challenges. Per staff interviews, they communicate with the child using gestures, a communication board with photos of items the child may want, and a visual calendar with photos representing parts of the day such as nap time, play time, or lunch time, to help the child understand transitions. Per Staff #1 (S1), an adult is assigned to stay with the child to help prevent injuries. Per Parent #1 (P1), they also use gestures to communicate with the child at home without any formal training.

Pertaining to the allegation, “Staff does not ensure child's records are properly maintained.”
Per the Reporting Party, the emergency files in the emergency backpack contain outdated information, including records for children who no longer attend the center. LPA observed that the emergency backpack contained the LIC 700 emergency forms with current parent contact information for the children present. Although the backpack included names of children not currently in attendance, the information for enrolled children was up to date. The department does not require the center to have contact information in the backpack, however the forms in the children's files should to be current. LPA observed the files located in the office to be up to date and current.

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SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20260302102037
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: C.S.U.N. ASSOC. STUDENTS CHILDCARE CENTER
FACILITY NUMBER: 191290363
VISIT DATE: 05/12/2026
NARRATIVE
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Pertaining to the allegation, “Staff does not ensure broken equipment is removed from the facility” and “Staff does not ensure sink is in good repair.”
Per the Reporting Party, the outdoor sinks are broken, leaking, and the garden hose winder is broken. LPA observed that the outdoor sinks are wrapped with plastic and tape. No water or broken equipment was observed in or around the sink area. LPA also observed functioning hand washing sinks in all classrooms, and per regulations, outdoor sinks are not required when indoor sinks are available for children’s use. Per S1, the outdoor sinks are not broken but are wrapped to prevent use. The center is part of the Northridge campus, which pays for a water filter, and staff have been instructed not to use the drinking faucet but children are able to use the hand washing sink. Drinking water is provided to children by the kitchen via a pitcher.

Based upon evidence obtained during this investigation, the allegations, “Facility does not have qualified staff to meet the care needs of the child,” “Staff does not ensure child's records are properly maintained,” “Staff does not ensure broken equipment is removed from the facility,” and “Staff does not ensure sink is in good repair” have been determined to be unsubstantiated. A finding of unsubstantiated means that although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violation occurred.

Exit interview conducted and report was reviewed with Director Lena Blackeney. Notice of site visit was provided and must remain posted for 30 days.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2026
LIC9099 (FAS) - (06/04)
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