<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191671703
Report Date: 04/10/2026
Date Signed: 04/13/2026 10:16:07 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Andrea Carter
COMPLAINT CONTROL NUMBER: 54-CC-20260204161223

FACILITY NAME:OPTIMAL CHILD DEVELOPMENT CENTERFACILITY NUMBER:
191671703
ADMINISTRATOR:DOWELL,CAROLYNFACILITY TYPE:
850
ADDRESS:1300 EAST PALMER AVENUETELEPHONE:
(310) 603-0378
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:75CENSUS: 21DATE:
04/10/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Carolyn DowellTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care children are exposed to toxic substances due to staff neglect.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 10, 2026, Licensing Program Analyst (LPA) A. Carter conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to enter the facility by. Census was taken.

During the investigation LPA made observations, conducted interviews, and obtained records. Information gathered stated the reporting party (RP) reported children coughing while Lysol was sprayed. Staff interviewed admitted to using Lysol spray and Clorox wipes on tables and chairs while children were present in the room seated on the carpet. Children interviewed stated there are usually seated on the carpet when the teachers clean however, one child stated they are at the table while the teachers clean. This matches the RP’s report of children coughing due to fumes.

.....Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Andrea Carter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 54-CC-20260204161223
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: OPTIMAL CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191671703
VISIT DATE: 04/10/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2 of 2

Based on the information that was gathered through the course of the investigation, the preponderance of evidence standard has been met, therefore the above allegation(s) are found to be Substantiated. The following citations are being cited today on the attached LIC 9099D.

Exit interview was conducted with Director Carolyn Dowell.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Andrea Carter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 54-CC-20260204161223
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: OPTIMAL CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191671703
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/10/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/10/2026
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
Personal Rights
(a)The licensee shall ensure that each child is accorded the following personal rights:
(2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement is not met as evidence by:
1
2
3
4
5
6
7
Per Director, all Lysol spray cans will be removed from the classrooms and teachers will continue to use clorox wipes to disinfect the tables. LPA observed the removal of all Lysol spray cans from the classrooms by the director.
8
9
10
11
12
13
14
Based on interviews, the licensee did not ensure that children in care were not exposed to toxic substances based on C4 claim that they were seated at the table while teachers sprayed the table with Lysol which poses a potential Health, Safety, or Personal Rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Andrea Carter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 7