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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 191870577
Report Date: 09/23/2026
Date Signed: 09/23/2026 01:34:21 PM

Document Has Been Signed on 09/23/2026 01:34 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME:WILLOWBROOK CHILD DEVELOPMENT CENTERFACILITY NUMBER:
191870577
ADMINISTRATOR/
DIRECTOR:
LUCY BRYANTFACILITY TYPE:
850
ADDRESS:12829 SO. JARVIS AVE.TELEPHONE:
(310) 352-4486
CITY:LOS ANGELESSTATE: CAZIP CODE:
90061
CAPACITY: 73TOTAL ENROLLED CHILDREN: 55CENSUS: 32DATE:
09/23/2026
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:30 AM
MET WITH:Administrator Lucy BryantTIME VISIT/
INSPECTION COMPLETED:
01:50 PM
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Licensing Program Analysts (LPAs) Ashley Calderon and Jeanette Estrada conducted a unannounced case management visit to follow up on an Unusual Incident Report . LPA's were allowed entry by Secretary Kartherine Castillo. Shortly after LPA's met Administrator Lucy Bryant who LPA's disclosed purpose of visit.

Alongside Administrator Lucy Bryant LPA's conducted a tour of the facility inside and outside. During the tour, LPA's observed 11 teachers with 32 children during the visit. All adult individuals per Guardian Roster review are fingerprinted cleared.

On 8/19/26 LPA A. Calderon issued a citation due to the facility not reporting structural changes in the outdoor area and switching of classrooms in the facility. During today's visit LPAs reviewed the updated facility sketch with Administrator Lucy Bryant. The updated facility sketch was submitted to the Department on 8/21/26. LPAs discussed the physical plant changes which included adding a gate to enclose the yard for the 2 year old classroom (Toddler Room) and the switching of the classrooms.
On today's visit, all indoor and outdoor activity space utilized for the children was inspected and measured.
Total indoor activity space measured 2,560.36 Sq. Ft. which is sufficient to accommodate the licensed capacity of 73.
LPAs measured classrooms 1A, 1B, 2A, 2B and the toddler classroom.
LPAs observed all indoor activity space to be complete with safe, age-appropriate furniture and equipment, including tables, chairs, cubbies, napping cots/mats, bookshelves, and other activity supplies for the children. LPAs observed all hazardous items to be inaccessible to children. In classrooms 1A and 2A there is a loft space on the side of the classroom accessible via stairs. LPAs observed a safety gate at the bottom of the stairs preventing access to children. This area is off limits to children in care.
Warren Birks
Ashley Calderon
DATE: 09/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WILLOWBROOK CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191870577
VISIT DATE: 09/23/2026
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The facility currently has 3 fully fenced playground areas for children's activity space. The Preschool Side Yard located outside of classrooms 1A, 1B, 2A and 2B is used for large group activities only for these classrooms per L.Bryant. This playground is fully fenced. Each classroom has a door exiting to this yard.

The Main Preschool Yard Space also used by these classrooms is fully fenced. Per Facility Representative, each classroom goes out during separate times for safety measures. LPAs observed sufficient outdoor age-appropriate toys and play equipment available on the playground. There are climbing structure on the playground for children which is properly anchored. There is adequate cushioning in fall zones of climbing areas.

Connected to the Main Preschool Yard is the Toddler Playground which is also fully enclosed. Per Facility Representative, although there is no toddler component, this playground is only used by the two year old class (toddler class) and it is fit to their age group. The toddler classroom has a door exiting to this playground. LPAs observed age-appropriate toys, materials and furniture in good repair available for children.

The total outdoor activity space measures 11,473.21 sq. ft., which is sufficient to accommodate the capacity facility is licensed for.

There are no bodies of water or weapons on the property.



Per California Code of Regulation Title 22, no deficiencies cited on this visit. A notice of site visit was given today to post for 30 days. An exit interview was conducted with Administrator Lucy Bryant.
NAME OF LICENSING PROGRAM MANAGER: Warren Birks
NAME OF LICENSING PROGRAM ANALYST: Ashley Calderon
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026
LIC809 (FAS) - (06/04)
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