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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192004924
Report Date: 09/18/2026
Date Signed: 09/18/2026 10:04:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2026 and conducted by Evaluator Jeanette Estrada
COMPLAINT CONTROL NUMBER: 54-CC-20260721141108
FACILITY NAME:SUNSHINE DAY CARE CENTERFACILITY NUMBER:
192004924
ADMINISTRATOR:LOPEZ, VALERIE CFACILITY TYPE:
850
ADDRESS:12070 SANTA FE AVENUETELEPHONE:
(310) 762-2558
CITY:LYNWOODSTATE: CAZIP CODE:
90262
CAPACITY:31CENSUS: 20DATE:
09/18/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Director ValerieTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Child sustained bruises due to staff neglect or physical abuse
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Jeanette Estrada and Jonnisha Culbert conducted an unannounced complaint inspection at the facility. LPAs met with Staff 1 Christiane Lopez and informed her of the reason for the visit. LPAs observed 8 children with 1 staff in classroom 1, 4 children with 2 staff in classroom 2 and 8 children with 1 staff in classroom 3.
During the investigation, LPA conducted interviews with staff and parents. Interviews with staff did not corroborate the allegation. Per staff, the discipline policy for the facility is to re-direct children if there is a concerning behavior. Staff interviewed stated they have not witnessed any staff handle children inappropriately. Per staff, children are not left alone in the classrooms and there is always a teacher with them. Per staff, if they need to step away, they communicate with walkies to ensure there is coverage in the classrooms. Parents interviewed stated that they have been informed each time there has been an incident with their children. Per parents, they'll receive a phone call or a written report. Parents interviewed also stated they have not witnessed any children to be alone in any classrooms without supervision. Parents stated they had no concerns about how the staff treat the children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20260721141108
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: SUNSHINE DAY CARE CENTER
FACILITY NUMBER: 192004924
VISIT DATE: 09/18/2026
NARRATIVE
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Based on the interviews conducted, the above allegations are found to be unsubstantiated. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated.

No deficiencies will be cited today.

A copy of this report and a notice of site visit was given and must remain posted for 30 days.


Exit interview was conducted with the Director, Valerie Holguin. .
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2