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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 195700558
Report Date: 08/19/2026
Date Signed: 08/19/2026 01:00:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2026 and conducted by Evaluator Brittanee Cleveland
COMPLAINT CONTROL NUMBER: 58-CC-20260612140609
FACILITY NAME:WOODLAND HILLS PRIVATE SCHOOLFACILITY NUMBER:
195700558
ADMINISTRATOR:AILIN YAEL SACKSFACILITY TYPE:
860
ADDRESS:22555 OXNARD ST.TELEPHONE:
(818) 348-6563
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:140CENSUS: 84DATE:
08/19/2026
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Ailin Sacks, Director and Christine Chiche, Assistant DirectorTIME COMPLETED:
12:26 PM
ALLEGATION(S):
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Licensee did not ensure facility was kept at a comfortable room
temperature for day care children.
INVESTIGATION FINDINGS:
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On August 19, 2026, Licensing Program Analyst (LPA) Brittanee Cleveland conducted an unannounced investigation for a complaint received. LPA met with Christine Chiche, Assistant Director and Ailin Sacks, Executive Director, whom guided a tour of the facility. LPA explained the purpose of today’s visit is to deliver findings for a complaint that the department received.

At the time of the visit, there were 84 children in care and 15 staff.

During today’s visit LPA was guided on a tour, where LPA observed all rooms to have functioning air conditioning systems. Children and staff were able to conduct their day in safe conditions.

When LPA interviewed staff, they stated there have been no issues since the power outage and the facility staff were very open with communication to provide support and updates.
-Page 1
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Brittanee Cleveland
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20260612140609
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WOODLAND HILLS PRIVATE SCHOOL
FACILITY NUMBER: 195700558
VISIT DATE: 08/19/2026
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Christine Chiche, Assistant Director and Ailin Sacks, Executive Director and Appeals Rights provided

---Page 2

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Brittanee Cleveland
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2