197411130-9-24-2026-30-CC-KSTS-DY9P7G-20260925110352

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197411130
Report Date: 09/24/2026
Date Signed: 09/24/2026 09:50:37 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Doris Whitmore

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20260706143013

FACILITY NAME:	CHILDREN OF PROMISE		FACILITY NUMBER:	197411130
ADMINISTRATOR:	KIMBERLY WILLIAMS		FACILITY TYPE:	850
ADDRESS:	3130 W. 111TH PLACE		TELEPHONE:	(310) 677-3014
CITY:	INGLEWOOD	STATE: CA	ZIP CODE:	90303
CAPACITY:	42	CENSUS: 7	DATE:	09/24/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Alicia Freeman- Director		TIME COMPLETED:	09:48 AM

ALLEGATION(S):

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Ratio- Staff are operating out of ratio
Neglect/Lack of Supervision- Staff did not provide adequate supervision to the day care children.

INVESTIGATION FINDINGS:

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On 07/14/2026 Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation. and met with the Director Alicia Freeman. LPA Whitmore explained the purpose of the visit to conduct interviews with staff and children. LPA toured the facility indoors and outdoors. LPA observed four children in care upon arrival supervised by one teacher. The total number of children in care was a total of six children supervised by one teacher. in one classroom. In the other classroom there were nine children supervised by one teacher.
On 07/27/2026 Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation. and met with the Director Alicia Freeman. LPA Whitmore conducted classroom and outdoor observations. LPA observed in one classroom 10 children supervised by one teacher. In the other classroom there were 6 children supervised by one teacher.The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, observations and other agencies, as well as a record review which included documentation related to the allegations. LPA did not observe nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of Ratio

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20260706143013

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CHILDREN OF PROMISE	FACILITY NUMBER: 197411130
	VISIT DATE: 09/24/2026

NARRATIVE

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staff were in ratio. For the allegation Neglect/Lack of Supervision - Staff did not provide adequate supervision to the daycare children. On 07/27/2026 LPA Whitmore observed children being supervised during naptime, outdoor time, and indoors.

Therefore, the allegations are deemed unsubstantiated. Meaning, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred. No deficiencies cited.
An exit interview was conducted, copy of this report was reviewed and issued along with appeal rights and Notice of Site Visit. Notice of Site Visit is required to be posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

LIC9099 (FAS) - (06/04)

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