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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411130
Report Date: 09/24/2026
Date Signed: 09/24/2026 10:04:05 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260706143013
FACILITY NAME:CHILDREN OF PROMISEFACILITY NUMBER:
197411130
ADMINISTRATOR:KIMBERLY WILLIAMSFACILITY TYPE:
850
ADDRESS:3130 W. 111TH PLACETELEPHONE:
(310) 677-3014
CITY:INGLEWOODSTATE: CAZIP CODE:
90303
CAPACITY:42CENSUS: 7DATE:
09/24/2026
UNANNOUNCEDTIME BEGAN:
09:51 AM
MET WITH:Alicia Freeman- DirectoeTIME COMPLETED:
09:59 AM
ALLEGATION(S):
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License- Licensee is operating beyond the scope of their license
INVESTIGATION FINDINGS:
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On 07/14/2026 Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation. and met with the Director Alicia Freeman. LPA Whitmore explained the purpose of the visit to conduct interviews with staff and children. LPA toured the facility indoors and outdoors. LPA observed four children in care upon arrival supervised by one teacher. The total number of children in care was a total of six children supervised by one teacher. in one classroom. In the other classroom there were nine children supervised by one teacher.
On 07/27/2026 Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation. and met with the Director Alicia Freeman. LPA Whitmore conducted classroom and outdoor observations. LPA observed in one classroom 10 children supervised by one teacher. In the other classroom there were 6 children supervised by one teacher.The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, observations and other agencies, as well as a record review which included documentation related to the allegation
On 07/27/2026. LPA observed a school age child in the classroom. The allegation of License-Licensee is
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 30-CC-20260706143013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHILDREN OF PROMISE
FACILITY NUMBER: 197411130
VISIT DATE: 09/24/2026
NARRATIVE
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operating beyond the limitations of their license, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. An exit interview was conducted, copy of this report was reviewed and issued along with appeal rights and Notice of Site Visit. Notice of Site Visit is required to be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20260706143013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CHILDREN OF PROMISE
FACILITY NUMBER: 197411130
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/29/2026
Section Cited
CCR
101161(a)
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101161(a) LIMITATIONS ON CAPACITY AND AMUBLATORY STATUS:
This requirement was is not met by evidenced:LPA observed a school aged child in care, along with the administrator’s admission to providing care to a school aged child on more than
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The licensee will immediately ensure that no school aged children are in care at the facility and will submit a written declaration acknowledging her understanding to the Dept no later than 09/29/2026

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one occasion. Per Title 22 Regulations, the licensee shall not exceed the conditions, limitations and capacity specified in the license.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
LIC9099 (FAS) - (06/04)
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