197415049-7-10-2026-58-CC-RRAS-DWNVTG-20260805164305

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197415049
Report Date: 07/10/2026
Date Signed: 07/10/2026 09:58:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2026 and conducted by Evaluator Melissa Zaragoza

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20260529094144

FACILITY NAME:	BUCKNER EDUCATIONAL CHRISTIAN ACADEMY		FACILITY NUMBER:	197415049
ADMINISTRATOR:	L. BUCKNER		FACILITY TYPE:	850
ADDRESS:	2330 W. FLORENCE AVENUE		TELEPHONE:	(323) 789-6154
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	34	CENSUS: 6	DATE:	07/10/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Director, Akosua Brown		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff pushed a daycare child.
Staff spoke inappropriately towards a daycare child.
Staff behavior poses as a risk to a daycare child.
Staff had inadequate record keeping for a daycare child.
Staff hit the daycare children while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Melissa Zaragoza conducted an unannounced complaint inspection to the above facility on 07/10/2026. LPA arrived at the facility at 9:00AM and met with the director, Akosua Brown, who guided analyst on a tour of the facility. There were 6 children with 3 staff upon arrival.

During the investigation LPA interviewed staff, interviewed parents, obtained a copy of the children's roster, and obtained copies of supporting documentation.

Information provided by the reporting party indicates that staff pushed a daycare child, staff hit the daycare children while in care, staff spoke inappropriately to children, staff behavior poses a risk to a daycare child, and staff had inadequate record keeping for a daycare child.

The owner of the childcare center denies all of allegations and that staff care and supervise the children at all times while maintaining all appropriate record-keeping. Page 1 of 2.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20260529094144

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BUCKNER EDUCATIONAL CHRISTIAN ACADEMY	FACILITY NUMBER: 197415049
	VISIT DATE: 07/10/2026

NARRATIVE

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When interviewing staff, staff stated that they have never put their hands on a child, they do not use inappropriate language as a form of disciple, and they have assistants present in the class. Per Staff #1, Staff #3, and Staff #4, whenever children have incidents at the childcare center, they fill out an incident report, and the office staff verbally inform parents about the incident.

Parent 1 (P1), P1 disclosed not observing staff be physical and that their children have also not made any disclosures regarding the allegation. P1 stated that they have not observed teachers speaking inappropriately to children during pick up or drop off. P1 stated they have submitted required documentation for their child prior to their child attending the childcare center.

Children interviews made no disclosures regarding the allegations.

Per children’s interviews, all children stated, teachers do not say bad words in the class or towards them.

Based on LPAs investigation which included interviews, observations, and record review there were no disclosures made to corroborate the allegations. When LPA reviewed records, children’s files were observed to be complete. LPA also observed staff files to be complete and a facility roster.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with the director, Akosua Brown, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026

LIC9099 (FAS) - (06/04)

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