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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493386
Report Date: 08/20/2026
Date Signed: 08/20/2026 03:37:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2026 and conducted by Evaluator Devon Carus
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260618111809
FACILITY NAME:HAPPY TOTS MONTESSORI SCHOOLFACILITY NUMBER:
197493386
ADMINISTRATOR:KARLA LOPEZFACILITY TYPE:
850
ADDRESS:25405 NORMANDIE AVENUETELEPHONE:
(310) 818-9937
CITY:HARBOR CITYSTATE: CAZIP CODE:
90710
CAPACITY:38CENSUS: 0DATE:
08/20/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Farheen Khan, LicenseeTIME COMPLETED:
03:36 PM
ALLEGATION(S):
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Staff handles daycare child in an aggressive manner

Staff uses physical discipline with daycare children
INVESTIGATION FINDINGS:
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On 8/20/2026, Licensing Program Analyst (LPA) Devon Carus conducted a complaint subsequent visit regarding the above-mentioned allegations to deliver the findings. Upon arrival, LPA met with Farheen Khan, Licensee. LPA explained the purpose of the inspection. LPA toured the facility and observed 0 children in care since the center was closed for cleaning on this date.

On 6/25/2026, Licensing Program Analyst (LPA) Devon Carus conducted a complaint initial visit regarding the above-mentioned allegation(s). LPA met with Farheen Khan, Licensee. LPA explained the purpose of the inspection. LPA toured the facility indoors and outdoors, and observed 25 children in care. LPA Carus conducted an interview with the Director, the licensee, 4 staff and 11 enrolled children. Additionally, LPA requested a copy of the facility roster.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260618111809
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HAPPY TOTS MONTESSORI SCHOOL
FACILITY NUMBER: 197493386
VISIT DATE: 08/20/2026
NARRATIVE
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On 7/24/2026 and 8/3/2026, Licensing Program Analyst (LPA) Devon Carus conducted additional interviews that included parents of children enrolled at the preschool.

Based on observations, interviews and evidence received during the investigation, the allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur.

NO VIOLATIONS WERE CITED

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2