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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494626
Report Date: 08/21/2026
Date Signed: 08/21/2026 11:04:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2026 and conducted by Evaluator Angela Luz
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260714104055
FACILITY NAME:FIRST FRIENDS BY THE SEAFACILITY NUMBER:
197494626
ADMINISTRATOR:WEST, TRACIEFACILITY TYPE:
850
ADDRESS:6700 W. 83RD STREETTELEPHONE:
(310) 227-9613
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:28CENSUS: 8DATE:
08/21/2026
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Tracie WestTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff do not provide adequate supervision for children in care.
INVESTIGATION FINDINGS:
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On 8/21/26, Licensing Program Analyst (LPA) Angela Luz conducted an unannounced subsequent complaint visit to deliver findings. LPA met with Licensee Tracie West and informed them of the reason for the visit. LPA toured the facility inside and outside and noted 8 children supervised by 2 staff.

On 7/14/26, the El Segundo Regional Office received the above mentioned complaint allegations. On 7/20/26 LPA made an attempted visit to the facility but it was closed. LPA contacted Licensee, who informed the facility is closed for summer break and they would resume operations on 7/27/26.

On 7/27/26, LPA conducted initial complaint visit, conducted staff interviews, and made observations. Copies of the facility roster were obtained. Throughout the investigation, LPA conducted parent interviews.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260714104055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FIRST FRIENDS BY THE SEA
FACILITY NUMBER: 197494626
VISIT DATE: 08/21/2026
NARRATIVE
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Pertaining to the allegation, the reporting party was concerned about supervision at pickup.

Staff interviews revealed that preschool children are picked up from classroom #3. Licensee stated they add a child gate to the classroom doorway at pickup in addition to conducting a head count. Licensee stated there was one incident where a child ran ahead of the group to go inside, but the group closely followed.

Parent interviews revealed there are no concerns with care and supervision provided.

On 7/27/26 and 8/21/26, LPA observed at least 1 teacher with maximum 12 preschool children, which is compliant with Community Care Regulations for teacher to child ratio in a preschool program.

Based on the evidence obtained during the investigation, which included interviews with relevant parties, and information collected and reviewed from pertinent parties, there is insufficient evidence regarding the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegation is found to be unsubstantiated.

No deficiencies are issued. Appeal rights provided.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with Licensee Tracie West.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2