197494945-8-7-2026-58-CC-RNAO-DX9Q3N-20260824114859

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494945
Report Date: 08/07/2026
Date Signed: 08/07/2026 01:02:27 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2026 and conducted by Evaluator Tatiana Bickham

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20260616195134

FACILITY NAME:	RAINBOW EARLY LEARNING CENTER		FACILITY NUMBER:	197494945
ADMINISTRATOR:	TARA PERERA		FACILITY TYPE:	830
ADDRESS:	20819 PARTHENIA STREET		TELEPHONE:	(818) 993-0424
CITY:	WINNETKA	STATE: CA	ZIP CODE:	91306
CAPACITY:	25	CENSUS: 6	DATE:	08/07/2026
		UNANNOUNCED	TIME BEGAN:	12:46 PM
MET WITH:	Tara Perera		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Reporting Requirements.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 08/07/2026 at 12:46 PM Rainbow Early Learning Center to deliver findings on the above-mentioned allegation. Upon arrival, LPA met with Director, Tara Perera and explained the purpose of the visit. There were 6 infants and 2 staff observed at the time of the visit.

During the course of the investigation, interviews were conducted with the Director and parents/guardians. LPA also reviewed facility records and obtained a copy of the children's roster and licensing forms.

According to the Reporting Party (RP), the facility failed to meet reporting requirements by not providing the parents/guardians with a copy of the facility's Stipulation, Order, and Waiver and Second Amended Accusation.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20260616195134

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RAINBOW EARLY LEARNING CENTER	FACILITY NUMBER: 197494945
	VISIT DATE: 08/07/2026

NARRATIVE

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During the interview, the Director stated that all parents/guardians are provided with a complete copy of the Stipulation, Order, and Waiver and Second Amended Accusation for review and are required to sign form LIC 9224 Acknowledgement of Receipt. The Director stated that the signed LIC 9224 is maintained in each child's file, while the parent/guardian retains the copy of the Stipulation, Order, and Waiver and Second Amended Accusation. The Director also stated that all new families receive the document during the enrollment process, prior to the child's admission.

The LPA conducted a file review at the facility. LPA observed the Director open the file cabinet and provide access to each enrolled child's file. LPA reviewed the files of all currently enrolled children and observed a signed LIC 9224, Acknowledgement of Receipt, documenting receipt of the Stipulation, Order, and Waiver and the Second Amended Accusation in each file. The LPA compared the signatures on the LIC 9224 forms with signatures on other licensing documents contained in the files and found them to be consistent.

The LPA also obtained and reviewed a copy of the facility's enrollment packet. The enrollment packet included a summary page attached to the Stipulation, Order, and Waiver and the Second Amended Accusation along with the other required enrollment documents.

LPA interviewed one parent/guardian from each enrolled child's household. Parent/guardian statements were inconsistent regarding the allegation that the facility failed to provide the Stipulation, Order, and Waiver and Second Amended Accusation.

Based on interviews conducted and observations made during the investigation, there is insufficient evidence to support the allegations that the facility failed to meet reporting requirements by not providing parents/guardians with a copy of the facility's Stipulation, Order, and Waiver and the Second Amended Accusation. Although the allegations may have occurred or may be valid, the evidence obtained does not meet the preponderance of evidence standard necessary to prove that a licensing violation occurred. Therefore, the allegations are determined to be Unsubstantiated.

A Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation following each site visit by a licensing representative. Failure to maintain the posting as required may result in a civil penalty of $100. An exit interview was conducted with Director, Tara Perera and appeal rights were provided.
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SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

LIC9099 (FAS) - (06/04)

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