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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494982
Report Date: 09/08/2026
Date Signed: 09/08/2026 02:25:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20260611095033
FACILITY NAME:MOTIVATING MINDS UNIVERSITYFACILITY NUMBER:
197494982
ADMINISTRATOR:LATIESHA AUSTINFACILITY TYPE:
850
ADDRESS:4720 W IMPERIAL HWYTELEPHONE:
(323) 493-1841
CITY:INGLEWOODSTATE: CAZIP CODE:
90304
CAPACITY:100CENSUS: 56DATE:
09/08/2026
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Tania Ortega and Lateisha AustinTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff are not meeting day care child's napping needs
INVESTIGATION FINDINGS:
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On September 8th, 2026, Licensing Program Analyst (LPA) Judy Laureano arrived at the facility to deliver complaint findings regarding the above mentioned allegation. LPA was greeted by assistant director Tania Ortega and owner Latiesha Austin and conducted a tour of the indoor and outdoor preschool areas. LPA observed 56 children and 8 staff members providing care and supervision.

LPA observed the preschool outdoor area and observed a variety of age appropriate outdoor equipment as well as shaded areas for children to use.

This visit followed an initial complaint investigation conducted by LPA Laureano on June 17, 2026. During that initial visit, Facility Director Perla Venegas greeted LPA Laureano and guided her on a tour of the indoor classrooms and outdoor spaces. LPA observed 28 children under the care and supervision of 4 staff members. During the inspection, LPA Laureano interviewed staff and children, and requested copies of the children's roster, the fire drill log, and the daily attendance sheets.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260611095033
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MOTIVATING MINDS UNIVERSITY
FACILITY NUMBER: 197494982
VISIT DATE: 09/08/2026
NARRATIVE
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LPA Laureano concluded all investigative interviews on September 8, 2026. Parent interviews revealed that parents are satisfied with the care and supervision their children receive and do not have any concerns regarding the facility's nap time procedures. Staff interviews indicated that all children nap on cots inside their respective classrooms. Furthermore, interviews noted that if a child appears drowsy, staff complete a health check to determine if parents need to be contacted for pick up. All children are given the choice to rest or engage in a quiet activity, and interviews confirmed that children have never napped outdoors.

Based on interviews conducted with staff, parents, and children, no information was disclosed to support the allegation that staff are failing to meet the children's napping needs, therefore, the allegation is UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, the preponderance of the evidence standard has not been met.

Exit interview was conducted with assistant director Tania Ortega and owner Lateisha Austin and a copy of the report was provided with a Notice of Site Visit.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2