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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700913
Report Date: 09/15/2026
Date Signed: 09/15/2026 01:27:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2026 and conducted by Evaluator Joselito DelMundo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260910165211
FACILITY NAME:GOMEZ-CASTILLEJOS FAMILY CHILD CAREFACILITY NUMBER:
197700913
ADMINISTRATOR:MONICA GOMEZ-CASTILLEJOSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 236-9978
CITY:LANCASTERSTATE: CAZIP CODE:
93535
CAPACITY:14CENSUS: 2DATE:
09/15/2026
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Monica Gomez-CastillejosTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Allegation: Advertising without a facility license number displayed
INVESTIGATION FINDINGS:
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On September 15, 2026, at 12:05 P.M., Licensing Program Analyst (LPA) Joselito L. Del Mundo conducted a visit to the above facility for the purpose of investigating the above complaint allegation. Upon arrival at the facility, LPA Del Mundo met with the licensee, Monica Gomez-Castillejos, and stated the purpose of the visit. LPA told the licensee that the Department received a complaint last September 10, 2026, and the allegation is about license. LPA obtained a copy of the facility roster.

During this visit, LPA observed two children in care with the licensee and one assistant providing care and supervision. LPA also reviewed the licensee and assistant’s files. Based on records review, files are complete.

During this visit, licensee admitted that licensee used a fictitious name when advertising the facility. Licensee also provided sample copies of the advertising campaign to the LPA. Based on the documents provided, it was revealed that the licensee is advertising the facility without a facility number which is a
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Joselito DelMundo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20260910165211
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GOMEZ-CASTILLEJOS FAMILY CHILD CARE
FACILITY NUMBER: 197700913
VISIT DATE: 09/15/2026
NARRATIVE
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Pg 2

violation of California Code of Regulations section 102359 Advertisements and License Number. Therefore, it was determined that the allegation, advertising without a facility license number displayed did happen and the allegation is deemed substantiated. A type B deficiency was cited during the inspection. See LIC 9099D.

An exit interview was conducted, and a copy of this report was provided to the licensee, Monica Gomez-Castillejos, along with Notice of Site Visit and Appeal Rights.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Joselito DelMundo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20260910165211
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: GOMEZ-CASTILLEJOS FAMILY CHILD CARE
FACILITY NUMBER: 197700913
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/15/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/18/2026
Section Cited
CCR
102359(a)
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102359 Advertisements and License Number
(a) Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients.
This requirement is not met as evidence by:
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Licensee will include the facility number in all advertising campaign materials and to licensee’s social media accounts when advertising the facility.
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Based on the LPA’s review of documents provided, the facility did not comply with the section cited above when the licensee failed to include the facility number which posed a potential Health, Safety or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Lady King
LICENSING EVALUATOR NAME: Joselito DelMundo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3