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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198010798
Report Date: 09/17/2026
Date Signed: 09/18/2026 08:13:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2026 and conducted by Evaluator Javier Duran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260626122559
FACILITY NAME:CARDONA FAMILY CHILD CAREFACILITY NUMBER:
198010798
ADMINISTRATOR:CARDONA, VIRGINIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 316-3804
CITY:LOS ANGELESSTATE: CAZIP CODE:
90037
CAPACITY:14CENSUS: 2DATE:
09/17/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Virginia CardonaTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Adult in home is providing care and supervision to day-care children while under the influence of alcohol.

Licensee allowed an uncleared adult to provide care and supervision to day-care children.
INVESTIGATION FINDINGS:
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On 09/17/2026 at 9:30AM Licensing Program Analyst (LPA) J.Duran conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by Licensee Virginia Cardona.

There were 2 children present. During the investigation LPA made observations, conducted Licensee, staff, children interviews and obtained records. Information gathered from interviews did not corroborate the RPs allegation that Licensee allowed an uncleared adult to provide care and supervision to day-care children and adult in home is providing care and supervision to day-care children while under the influence of alcohol.

Page 1 of 2 . *****Visit was conducted in Spanish*****
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Javier Duran
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20260626122559
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CARDONA FAMILY CHILD CARE
FACILITY NUMBER: 198010798
VISIT DATE: 09/17/2026
NARRATIVE
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During the interviews conducted there were no corroborating statements made during the interviews. Children interviews stated that no one other than Licensee and assistant are always home. LPA did not observe any open or closed alcohol containers during all 4 visits. LPA J.Duran observed both Licensee and assistant to be present during all 4 visits at different times of the day. LPA observed NO alcoholic containers on the premises during all 4 visits. LPA observed assistant to not be impaired or have any alcohol scent during all 4 visits.

This agency has investigated the complaint alleging Licensee allowed an uncleared adult to provide care and supervision to day-care children and adult in home is providing care and supervision to day-care children while under the influence of alcohol. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited today.

Exit interview was conducted with Licensee Sahara Hernandez.

**Inspection was conducted in Spanish**
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Javier Duran
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2