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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011975
Report Date: 07/13/2026
Date Signed: 07/13/2026 01:38:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2026 and conducted by Evaluator Peter Bishop
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260505093742
FACILITY NAME:MONTESSORI ON ELM PRESCHOOL + KINDERGARTENFACILITY NUMBER:
198011975
ADMINISTRATOR:WIJEYEWICKREMA, CASSANDRAFACILITY TYPE:
850
ADDRESS:930 ELM AVENUETELEPHONE:
(562) 570-8080
CITY:LONG BEACHSTATE: CAZIP CODE:
90813
CAPACITY:94CENSUS: DATE:
07/13/2026
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:(FR) Vijayalaxmi ShadagopanTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff yelling at children

Staff hitting children

Comingling - Infants present on preschool side
INVESTIGATION FINDINGS:
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On July 13, 2026 at 12:10 p.m., Licensing Program Analyst (LPA) Peter Bishop arrived at the above facility to conduct an unannounced complaint inspection to conduct additional interviews and deliver findings. LPA announced purpose of inspection and was granted entry to facility by Facility Representative (FR) Vijayalaxmi Shadagopan. LPA met with (FR) Vijayalaxmi Shadagopan and toured the facility. There were 10 children present at the time of this visit. All center staff that were present during today’s inspection had fingerprint cleared and associated with the facility.

The purpose of this visit was to conduct additional interview questions. The interview answers did not change the findings previously delivered. During the course of this investigation, interviews were conducted with the Reporting Party (RP), 3 Parents, 3 Teachers and 2 Children. There were no corroborating statements made during the interviews. Everyone interviewed stated that they were not a witness to or had any knowledge of the above allegations. LPA Bishop observed the communication between staff and children on all previous and current visits.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 54-CC-20260505093742
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTESSORI ON ELM PRESCHOOL + KINDERGARTEN
FACILITY NUMBER: 198011975
VISIT DATE: 07/13/2026
NARRATIVE
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Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and a copy of the report and appeal rights were provided to the (FR) Vijayalaxmi Shadagopan.

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SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
LIC9099 (FAS) - (06/04)
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