198017000-9-24-2026-33-CC-BVON-DYH4ZQ-20261002193304

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198017000
Report Date: 09/24/2026
Date Signed: 09/24/2026 12:25:49 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2026 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260612131908

FACILITY NAME:	HAMASAKI ELEMENTARY SCHOOL CSPP		FACILITY NUMBER:	198017000
ADMINISTRATOR:	STEWART, DALYS		FACILITY TYPE:	850
ADDRESS:	4865 E. FIRST STREET		TELEPHONE:	(323) 263-3869
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90022
CAPACITY:	24	CENSUS: 14	DATE:	09/24/2026
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Julie Contreras, Head Teacher		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff inappropriately signed day care children out

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 9/24/2026 The purpose of this inspection is to provide the findings of the complaint investigation which was received on 6/12/2026. LPA met with Facility Representative Julie Contreras (Lead Teacher) to whom the purpose of the inspection was announced. Census was taken. Per facility representative, there are 14 children enrolled.

Throughout the course of the investigation, interviews were conducted with staff, and parents. LPA also reviewed and obtained copy of children’s roster and other documentation.

Per initial complaint report, the Reporting Party (RP) reported that staff inappropriately signed day care children out. During interview with RP they disclosed that staff allow siblings of children in care to take children out of the facility and staff signs out the children. ---------- pg. 1 of 2 --------------------

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 33-CC-20260612131908

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: HAMASAKI ELEMENTARY SCHOOL CSPP	FACILITY NUMBER: 198017000
	VISIT DATE: 09/24/2026

NARRATIVE

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LPA conducted interviews with staff # 1 and # 2- who corroborated that they did have a child (child # 1) enrolled whose authorized representative works in the elementary side and they will let child go with their older sibling who is enrolled in the elementary school, but authorize representative was observing them from their classroom door or playground. Per Staff #1 authorized representative will sign out after school during meeting times. Staff disclosed that they have signed out child or children if they are picked up late or have to be picked up in the office.

LPA conducted interviews with parents. Parent # 5 disclosed that their child enrolled in the elementary school will go pick up child # 1 and that they will walk together through the playground. Per Parent # 5 they were always observing children crossing the playground and staff will see them waiting for the children. Additionally, parent disclosed that staff will bring sign out sheet to after school meeting for them to sign out.

This agency has investigated the complaint alleging Staff inappropriately signed day care children out. Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of the evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 3 (FCC) (1 DCC) number) deficiency being cited on the attached LIC9099D.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative xxxx.

----------------------------------------------------------------------- pg. 2 of 2 ------------------------------------------------------------

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 5

Control Number 33-CC-20260612131908

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: HAMASAKI ELEMENTARY SCHOOL CSPP	FACILITY NUMBER: 198017000
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/24/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 10/12/2026 Section Cited CCR 101229.1(b)	1 2 3 4 5 6 7	101229.1 Sign In and Sign Out (b) The person who brings the child to, and removes the child from, the center shall sign the child in/out. This requirement is not me as evidence by	1 2 3 4 5 6 7	Per Facility Representative - staff will not be signing in and out and will be placing a blue slip. Written plan will be submitted to lpa by poc due date.
	8 9 10 11 12 13 14	Based on interviews the facility did not comply with the section cited above in that staff corroborated that underage siblings have picked up child from facility and child is not signed out until after school meetings. This posses a potential risk for the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 5

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2026 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260612131908

FACILITY NAME:	HAMASAKI ELEMENTARY SCHOOL CSPP		FACILITY NUMBER:	198017000
ADMINISTRATOR:	STEWART, DALYS		FACILITY TYPE:	850
ADDRESS:	4865 E. FIRST STREET		TELEPHONE:	(323) 263-3869
CITY:	LOS ANGELES	STATE:CA	ZIP CODE:	90022
CAPACITY:	24	CENSUS: 14	DATE:	09/24/2026
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Julie Contreras, Head Teacher		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff interfere with children's nap time

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 9/24/26. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 6/12/26. LPA met with Facility Representative (FR) Head Teacher Julie Contreras, to whom the purpose of the inspection was announced. Census was taken. Per FR, there are 15 children enrolled.

Throughout the course of the investigation, interviews were conducted with staff, children and parents. LPA also reviewed and obtained copy of children’s roster and other documentation.

Per initial complaint report, the Reporting Party (RP) reported that Staff interfere with children's nap time. During interview with RP- they disclosed that staff # 2 physically wakes up children from their nap. Per RP staff # 2 did turn light on but would go to some children, moving them and telling them to wake up.
---------------------------------------------- pg 1. of 2 ----------------------------------------------------------------------

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 4 of 5

Control Number 33-CC-20260612131908

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: HAMASAKI ELEMENTARY SCHOOL CSPP	FACILITY NUMBER: 198017000
	VISIT DATE: 09/24/2026

NARRATIVE

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LPA conducted interviews with Staff # 1 and # 2- staff corroborated that when it is time to wake up they wake up the environment- by turning on lights and music. Per staff, as children start hearing the music and lights turn on they start waking up on their own

Staff corroborated that they do not go to individual children to wake them up and have not observed other staff waking up children individually.

LPA conducted interviews with 5 children. 3 out of 5 children disclosed that they wake up on their own. Child # 3 disclosed that the lights wake them up and child # 5 disclosed that the lights and teacher saying wake up friends wake up is what wakes them up. Children did not disclosed being physically waken up by staff.

LPA conducted interviews with parents. Parents interviews corroborated that their children have not disclosed any issues with staff waking them up and that they are happy with the care their child receives.

This agency has investigated the complaint alleging Staff interfere with children's nap time. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

No deficiencies cited for this report/allegation. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative xxxx.

------------------------------------------------------- pg. 2 of 2 ------------------------------------------------------------------------

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026

LIC9099 (FAS) - (06/04)

Page: 5 of 5