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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019389
Report Date: 10/05/2023
Date Signed: 10/05/2023 04:20:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2023 and conducted by Evaluator Dayna Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230724134158
FACILITY NAME:THOMPSON FAMILY CHILD CAREFACILITY NUMBER:
198019389
ADMINISTRATOR:LISA RENEE THOMPSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 342-0663
CITY:LOS ANGELESSTATE: CAZIP CODE:
90003
CAPACITY:14CENSUS: 5DATE:
10/05/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Lisa Thompson, LicenseeTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee inappropriately snatched an items from a daycare child
INVESTIGATION FINDINGS:
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On October 5, 2023, at 9:00am. Licensing Program Analyst (LPA) Dayna Chambers conducted an unannounced complaint inspection to the above facility for the purpose of delivering findings. Licensee was transporting children and not home when LPA arrived at the home. LPA met with Licensee, Lisa Thompson, who guided analyst on a tour of the facility at 9:40am. LPA observed 5 children arrive with licensee and staff, Jaliscia Thompson.
During the course of the investigation, LPA conducted interviews, obtained documents, and observed surveillance video. Witnesses interviewed did not corroborate the allegations that licensee inappropriately snatched an item from a daycare child. Although the report alleged that the licensee snatched an item from a daycare child, LPA observed surveillance video and interviewed witnesses and did not confirm or show proof that a child’s personal rights were violated. Based on information obtained during the investigation, the allegation was determined to be unsubstantiated. An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 54-CC-20230724134158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: THOMPSON FAMILY CHILD CARE
FACILITY NUMBER: 198019389
VISIT DATE: 10/05/2023
NARRATIVE
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LPA visited the facility on 2 occasions during the investigation and did not observe any violations of a child's personal rights. Exit interview was conducted with Lisa Thompson, Licensee. Appeal Rights were given and explained.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4