<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019971
Report Date: 02/16/2022
Date Signed: 02/16/2022 11:22:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2022 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220201102832
FACILITY NAME:DELMAR FAMILY CHILD CAREFACILITY NUMBER:
198019971
ADMINISTRATOR:JESSICA DELMARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 999-2071
CITY:LONG BEACHSTATE: CAZIP CODE:
90808
CAPACITY:14CENSUS: 10DATE:
02/16/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Jessica DelmarTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care children were left unattended while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to investigate the above allegation. LPA met with Licensee Jessica Delmar who assisted with the investigation. Licensee and two fingerprint cleared staff were caring for eight preschool and three infant children.

At 9:00am LPA observed parent check in which children were received by childcare staff. At 9:15am LPA observed children eating a morning snack on their mats in the backyard driveway area. At 9:45am LPA conducted interviews with child #5 and child #6. During the course of the investigation, LPA attempted interviews with six children (Three of five children were qualified to intervew and one was unavailable).

LPA received no disclosures (from children or staff) indicating that children were left unattended at the facility. LPA also made an observation that Teachers occasionally sit in areas (2 feet from children during snack time) that appear out of view from the front of the house. LPA received no other information that corroborates the allegation. CONTINUED
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 02/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220201102832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: DELMAR FAMILY CHILD CARE
FACILITY NUMBER: 198019971
VISIT DATE: 02/16/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
In addition to information obtained from the investigation; LPA also took into consideration the following:

1. The Licensee has two (2) assistants and on three occasions LPA observed the facility to be well within ratio with all three (3) staff caring for less ten children

2. The threshold for care and supervision at a Family Childcare Home does not necessarily require 100% visual supervision while children are in care .

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the above allegation is Unsubstantiated.

Note: LPA also interviewed children and staff regarding a minor non-medical injury to child #1. Staff #2 indicated they witnessed the incident firsthand in which child #1 didn't use his footing well when climbing a small brick area (less than 2 ft high). As a result the child sustained a small non-emergency scratch. There was no other information available in regards to this incident.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Appeal Rights provided and explained.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 02/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2