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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021639
Report Date: 07/01/2026
Date Signed: 07/01/2026 02:03:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2026 and conducted by Evaluator Joanne Solorio Campos
COMPLAINT CONTROL NUMBER: 33-CC-20260605143520
FACILITY NAME:PRIME TIME SPORTS CAMP AT ELYSIAN HEIGHTS ESFACILITY NUMBER:
198021639
ADMINISTRATOR:GEORGE, KRISTINEFACILITY TYPE:
860
ADDRESS:1562 BAXTER STTELEPHONE:
(310) 397-4236
CITY:LOS ANGELESSTATE: CAZIP CODE:
90026
CAPACITY:90CENSUS: 31DATE:
07/01/2026
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Marline Esquivel, Program Manager and Mathew Martinez Site DirectorTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Staff leave children unsupervised.
Staff do not provide adequate supervision.
INVESTIGATION FINDINGS:
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On Wednesday July 1, 2026, Licensing Program Analysts (LPA) Joanne Solorio-Campos conducted an unannounced complaint investigation for the above allegation to deliver findings. LPA met with Program Manager Marline Esquivel, and Mathew Martinez, Site Director, who guided LPA on a tour of the facility. LPA observed a total of 31 children in care and 5 staff present.

During the investigation, LPA interviewed Staff #1 (S1) through Staff #5 (S5), Parent #1 (P1) through Parent#6 (P6) and Child #1 (C #1) through Child #4 (C #4). LPA also interviewed the Reporting Party (RP) and obtained the Children’s Roster.

Allegation: “Staff leave children unsupervised” and “Staff do not provide adequate supervision”.
According to the Reporting Party (RP), staff walked out of the classroom on multiple occasions leaving children alone without supervision and that staff ignore children and don’t interact with them further stating S #3 is always on the phone.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20260605143520
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PRIME TIME SPORTS CAMP AT ELYSIAN HEIGHTS ES
FACILITY NUMBER: 198021639
VISIT DATE: 07/01/2026
NARRATIVE
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During staff interviews, no information was disclosed to support the above allegation. S #3 stated that the program maintains two coaches present at all times, regardless of the number of children in a group. All Staff reported using their walkie talkies to communicate with one another and always inform other staff members of their children count and when they need to step away from the group. S #2 stated they personally rotate throughout the activity area, moving from one location to another while monitoring the perimeter to ensure children remain within the same designated area. All staff consistently reported that they cannot recall any instance when a child was left alone or without visual supervision.

Parent interviews made no disclosures pertaining to the above allegations. All parents stated that they are very satisfied with the facility and reported that both they and their children enjoy all of the coaches. Parents further stated that their children have not expressed any concerns regarding the facility or its staff.
During interviews with children, C #3 and C #4 disclosed incidents in which they reported being without staff supervision. C #3 stated that they stopped to get a drink of water outdoors while the remainder of the group continued into the classroom, resulting in C #3 being left behind briefly until rejoining the group. C #4 stated that they entered a classroom alone, sat down, and read a book until the Program Manager came to locate them. These disclosures were inconsistent with staff interviews, during which staff stated they could not recall any instance in which a child had been left alone or without visual supervision.

Children interviews further disclosed concerns regarding staff supervision. C #1, C #2, and C #4 reported observing staff using their cell phones to place orders through Amazon, Starbucks or for food. C #3 reported that staff are sometimes with the children and, at other times, are off to the side doing other things. This disclosure corroborates the above allegation that staff do not provide adequate supervision.
Based on interviews, observations and disclosures made during the department investigation, the preponderance of evidence and the standard has been met, therefore, the allegations are found to be substantiated. California Code of Regulations (Title 22 Division & Chapter), are being cited on the attached deficiencies page LIC 9099-D. These incidents pose a risk to the Health and Safety of the children in care.
A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were given and explained. Exit interview conducted, report provided to Program Manager Marline Esquivel and Mathew Martinez.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20260605143520
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIME TIME SPORTS CAMP AT ELYSIAN HEIGHTS ES
FACILITY NUMBER: 198021639
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/04/2026
Section Cited
CCR
101229(a)(1)
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101229(a)(b)Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time,... This regulation was not met as
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Facility will provide LPA with description of training courses that staff will complete and LPA will follow up at a later date for attendance sheet once completed.
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evidenced by:

Based on observations, interview and record review, staff left children unsupervised and did not provide adequate supervision
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Joanne Solorio Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
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