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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400020
Report Date: 11/08/2023
Date Signed: 11/08/2023 10:06:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2023 and conducted by Evaluator Jeanette Estrada
COMPLAINT CONTROL NUMBER: 54-CC-20230822101022
FACILITY NAME:HOLLIMAN FAMILY CHILD CAREFACILITY NUMBER:
198400020
ADMINISTRATOR:PAULA A. HOLLIMANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 897-5222
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 0DATE:
11/08/2023
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Paula Holliman TIME COMPLETED:
10:10 AM
ALLEGATION(S):
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9
Facility staff pinched day care child
INVESTIGATION FINDINGS:
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13
Licensing Program Analysts (LPAs) Jeanette Estrada and Anthony Padilla met with Licensee Paula Holliman at 1105 Long Beach Blvd., Compton, CA 90221 to deliver findings for the above allegations. Facility is closed and is no longer in operation. During the investigation, interviews were conducted with reporting party, Licensee, staff (3), children (2) and parents (3). The licensee, staff, and children did not corroborate the allegation above. All children interviewed stated that the Licensee and staff are very nice. Licensee and staff all stated that the discipline policy method that the facility uses is redirection. Licensee and staff stated that injury/ouch reports, texts, or calls are given when children are injured. All parents interviewed confirmed they received injury/ouch reports or calls. Licensee and staff conduct “Daily Health Checks” with the parents during drop off. Two out of three parents interviewed stated that they were satisfied with level of care provided and one parent stated that there where concerns in the past, but it has been resolved. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegation is unsubstantiated.The Notice of Site Visit (LIC 9213) – was not given because the Licensee has closed her facility on 10/27/23. Exit interview was conducted with Paula Holliman.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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