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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 233006150
Report Date: 09/24/2026
Date Signed: 09/24/2026 02:06:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator Robert Maciel
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260702163159
FACILITY NAME:TALMAGE STATE PRESCHOOLFACILITY NUMBER:
233006150
ADMINISTRATOR:BILLUPS, KRISTINFACILITY TYPE:
850
ADDRESS:2240 OLD RIVER ROADTELEPHONE:
(707) 467-5091
CITY:UKIAHSTATE: CAZIP CODE:
95482
CAPACITY:27CENSUS: 13DATE:
09/24/2026
UNANNOUNCEDTIME BEGAN:
12:31 PM
MET WITH:Kristin BillupsTIME COMPLETED:
02:20 PM
ALLEGATION(S):
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Staff do not provide adequate supervision to children in care.

Unqualified staff providing care and supervision to daycare children.
INVESTIGATION FINDINGS:
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An unannounced complaint inspection was conducted today by Licensing Program Analyst (LPA), Robert Maciel-Kashima, who met with Director, Kristin Billups, to deliver the findings of the complaint investigation of the above allegations. It was alleged that staff do not provide adequate supervision to children in care, specifically that a child has been bitten and slapped multiple times while in care and that unqualified staff are providing care and supervision to daycare children, specifically in regard to one teacher.

During the course of the investigation, LPA obtained documents and interviewed staff between 7/10/26 and 9/24/26.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20260702163159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: TALMAGE STATE PRESCHOOL
FACILITY NUMBER: 233006150
VISIT DATE: 09/24/2026
NARRATIVE
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During interview, Director stated that there have been incidents where children have injured others but there haven't been any serious bites or patterns of injuries from any particular child. For children who are known to be more likely to injure others, staff watch them more closely and stay closer to them to intervene more quickly when they recognize the child's triggers.
On 8/14/26, LPA reviewed facility ouch reports which are used to document child incidents, including injuries, which revealed that there were 39 reports documented between 5/13/25 and 8/6/26. Of the 39 reports, 19 involved incidents in which a child hurt or was hurt by another child. Of the 19 reports, there was no more than one incident each month for any child except for one child (C1), who was injured by another child on 4/6/26 and 4/27/26, and the circumstances of each incident were different.
During interviews with staff (S1, S3, S4), S4 stated that a formerly enrolled child was known to hit other children approximately one to three times a week but not any child in particular. S1, S3, and S4 stated that for children who were known to injure other children, they would attempt to prevent the behavior by closely watching and shadowing the child to intervene when their triggers were observed, however S1 and S3 did not indicate that there were any children who repeatedly injured other children.

During interview, Director stated that besides herself, S1) and S3 are qualified to supervise children on their own and that children are never without supervision of herself, S1 or S3.
On 8/14/26, LPA reviewed staff records for the Director, S1, and S3 which confirmed that they are all qualified as teachers and can supervise children alone.
During interviews, all staff interviewed (S1, S3, S4) stated that only the Director, S1 and S3 are allowed to supervise children alone and that there haven't been any incidents where unqualified staff did supervise children alone.

Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
LIC9099 (FAS) - (06/04)
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