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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243808936
Report Date: 07/23/2026
Date Signed: 07/23/2026 12:34:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2026 and conducted by Evaluator Erica Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260505122849
FACILITY NAME:BUHACH PRESCHOOL - MERCEDFACILITY NUMBER:
243808936
ADMINISTRATOR:ROBERTA HEREDIAFACILITY TYPE:
830
ADDRESS:3190 COLLINS DRTELEPHONE:
(209) 626-5741
CITY:MERCEDSTATE: CAZIP CODE:
95348
CAPACITY:11CENSUS: 6DATE:
07/23/2026
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Elexa StampsTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not provide a clean and sanitary enviroment for infants.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 23, 2026 Licensing Program Analyst (LPA) Erica Pacheco conducted an unannounced complaint inspection to provide findings regarding the above allegation. LPA met with Site Supervisor Elexa Stamps, toured the facility inside and outside and a census was taken. LPA explained and discussed the allegation and findings with Site Supervisor.

During the investigation, LPA reviewed and obtained facility records, conducted observations, and interviewed staff. Due to inconsistent statements obtained, the information did not corroborate allegation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiencies are being cited during today’s visit. Exit interview conducted with the Elexa Stamps. Appeal rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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