274417728-7-7-2026-07-CC-SCES-DVUUKT-20260710153936

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 274417728
Report Date: 07/07/2026
Date Signed: 07/07/2026 11:04:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Martha Jimenez-Villanueva

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260320113622

FACILITY NAME:	DELGADO HERNANDEZ, ROSALIA		FACILITY NUMBER:	274417728
ADMINISTRATOR:	ROSALIA DELGADO HERNANDEZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(831) 585-5930
CITY:	SALINAS	STATE: CA	ZIP CODE:	93906
CAPACITY:	14	CENSUS: 6	DATE:	07/07/2026
		UNANNOUNCED	TIME BEGAN:	09:35 AM
MET WITH:	Rosalia Delgado Hernandez		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Licensee did not prevent a day care child from hitting another day care child, resulting in an injury.
Licensee speaks inappropriately in the presence of day care children.

INVESTIGATION FINDINGS:

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On 07/07/2026 Licensing Program Analyst (LPA) Martha Jimenez-Villanueva conducted an unannounced inspection to conclude a complaint investigation that was received on March 20, 2026. LPA met with Licensee Rosalia Delgado Hernandez and inform the purpose of the inspection to deliver findings. A tour of the facility was conducted and census was taken. Children in care: four preschool age children and two infants with one assistant and one helper were present. .

Information provided by the Reporting Party (RP) alleges that licensee did not prevent a day care child from hitting another day care child, resulting in an injury and licensee speaks inappropriately in the presence of day care children.

During the course of the investigation, LPA Martha Jimenez Villanueva interviewed the reporting party, child in question, day care children, staff, day care parents, and reviewed facility and pertinent records.
Report continues in next page.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Martha Jimenez-Villanueva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260320113622

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: DELGADO HERNANDEZ, ROSALIA	FACILITY NUMBER: 274417728
	VISIT DATE: 07/07/2026

NARRATIVE

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Pertaining to the allegation that staff did not prevent a day care child from hitting another day care child, interviews reveal during outdoor play activity an incident involved two children collided while playing in the soft tunnel floor activity. Staff confirm witnessing incident occurred under supervision and the incident was accidental.

Regarding to the allegation that licensee speaks inappropriately in the presence of day care children, interviews with children, staff and day-care parents deny observing or having any knowledge of licensee speaking inappropriately in the presence of day care children.

Based on interviews conducted and records review, at this time there is not enough evidence to support the above allegations. This agency has investigated the complaint alleging that that licensee did not prevent a day care child from hitting another day care child, resulting in an injury and licensee speaks inappropriately in the presence of day care children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are deemed UNSUBSTANTIATED. Should additional information become available in the future, this investigation may be reopened.

No deficiencies were cited today. Exit interview was conducted and the report was reviewed with the Licensee Rosalia Delgado Hernandez in Spanish and Appeal Rights were handed to her.

A notice of site visit was given and must remain posted for 30 days.

END OF REPORT.

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Martha Jimenez-Villanueva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026

LIC9099 (FAS) - (06/04)

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