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On 05/03/2026, the Orange County Child Care Office received a complaint alleging: 1) Staff does not ensure facility is clean and sanitized. 2) Staff does not ensure facility sink is in good repair. 3) Staff does not ensure facility is free of odor. Reporting Party (RP) said the facility is extremely dirty with a strong foul odor. Children’s bathroom has a strong fecal smell and the walls are dirty. The sink in the children’s bathroom does not work. Carpets are badly stained and floors are filthy.
During the investigation, LPA conducted an unannounced inspection on 05/05/2026 and toured the facility with director Susanna, observed three classrooms Sunshine Room, Blue Bird Room, and Red Bird Room, obtained documents; Personnel Report LIC500, Children’s Roster, Staff Cleaning Responsibilities for opener and closure, Receipt for bathroom sink part dated 4/29/2026, obtained facility photos, and conducted 4 (four) staff interviews (S1-S4), attempted 4 (four) children (C1-C4) interviews, and attempted 5 (five) parent interviews.
Regarding allegation, “Staff does not ensure facility is clean and sanitized.” During LPA staff interviews 4 (four) staff interviewed stated that staff are responsible for ensuring the facility stays clean and safe for children in care and have not had any concerns or heard of any concerns regarding the cleanliness of the facility. During records review LPA observed Closing/Opening checklist describe staff job duties to include cleaning, to ensure facility is free from damage or needing repairs, and supplies are stocked. During unannounced facility inspections on 05/05/2026, LPA observed indoor activity space, toiletries, carpets, floors, bathrooms, equipment, and furniture were clean and observed to be in good repair and free of sharp edges. The outdoor activity space was inspected for compliance. The playground was enclosed by a fence at least four feet in height. The surface of the outdoor activity space was well maintained and free of hazards. The outdoor equipment and toys were in good repair and free of sharp edges. During inspection, LPA obtained photos of cleaning equipment and 3 air purifiers located in the office and classrooms.
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