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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304312940
Report Date: 11/27/2024
Date Signed: 11/27/2024 02:46:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2024 and conducted by Evaluator Cynthia Sun
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240724151611
FACILITY NAME:SONEJI, MAYURIFACILITY NUMBER:
304312940
ADMINISTRATOR:SONEJI, MAYURIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 552-5763
CITY:IRVINESTATE: CAZIP CODE:
92612
CAPACITY:14CENSUS: 0DATE:
11/27/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Licensee, Mayuri SonejiTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff failed to provide adequate care and supervison which resulted in second degree burns on the infant's feet.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sun conducted a follow up investigation for the visit of 7/31/2024. The purpose of today’s visit is to deliver the finding of the investigation conducted by an Investigation Branch (IB) Investigator, Ernestina Bellucco. On 07/24/24, the Orange County Childcare Regional Office received a complaint report regarding Lack of Care and Supervision resulting in a 21-month-old child #1 (C1) sustaining second degree burns on feet while in care. LPA met with licensee, Mayuri Soneji. Upon today's arrival census was taken. There were no children in care with Licensee. Licensee stated children were not at childcare because of the Thanksgiving Holiday.

A review of the Facility Personnel Report Summary conducted on 11/27/24 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20240724151611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SONEJI, MAYURI
FACILITY NUMBER: 304312940
VISIT DATE: 11/27/2024
NARRATIVE
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During the investigation IB investigator, Bellucco interviewed five staff members including the licensee and 3 Parents. LPA Sun interviewed 3 children.

IB Investigator interviewed Parent 1 (P1) who stated when P1 picked up C1 at childcare and later that evening at approximately 6:30 PM took C1 to Kaiser Permanente Urgent Care to have C1’s feet medically evaluated. Kaiser Permanente Urgent Care attending physician stated C1 had second degree burns on both feet. P1 stated the medical staff treated C1 burns and wrapped them in gauze. P1 stated the physician stated it would take up to two months for C1’s feet to fully heal and C1 might have scars on their feet.

IB investigator obtained Kaiser Permanente Urgent Care medical records for C1, which indicated the attending physician diagnosed C1 with Second-degree burns on the plantar surface of both feet, on the pads of 2nd and 3rd toes as well as overlying distal metatarsals. No burns on heels, C1 was treated, and feet were bandaged and discharged home with children’s ibuprofen for pain relief and referred to the primary pediatrician for a follow-up.

IB investigator, obtained photos taken by P1 of C1’s injuries depicting blistering marks on bottom area of both feet.

IB Investigator interviewed Staff #1 (S1) who stated that on 06/28/2024 at around 11am, C1 was dropped off at the childcare but the childcare children had already left to the park. Staff #2 took C1 from childcare to park. S1 observed that C1 removed their shoes and socks while at the park and began running in circles on the hot pavement and in the sand where everyone was playing. Despite S1's repeated requests for C1 to put their shoes back on, C1 refused. As they were about to returned to the childcare, C1 complained about foot pain, and S1 noticed that their feet were red. S1 placed C1 in a four-seater wagon with the other 3 younger children to returned to the daycare. S1 stated when they arrived at the childcare, C1 was crying excessively. S1 looked at C1’s feet and they looked red and blistered. At about 12:30pm, S1 noticed redness and blistering on the bottom of C1’s feet and contacted C1’s parent. S1 was told to apply aloe vera and toothpaste on C1 feet by P1. S1 stated C1 appeared to have pain and discomfort and S1 attempted to console C1 until C1 fell asleep.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 06-CC-20240724151611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SONEJI, MAYURI
FACILITY NUMBER: 304312940
VISIT DATE: 11/27/2024
NARRATIVE
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IB Investigator interviewed Staff #2 (S2) whose statement were consistent with S1, regarding C1 had burned the soles of their feet. S2 observed C1’s feet were red with small blisters. When C1 arrived at facility, S1, S7 and childcare children were at the park. S2 took C1 to the park and dropped C1 off with S1. S2 stated S1 was trying to get C1 to nap, after C1 had lunch S2 learned that C1 had burned the bottom of C1’s feet and they were red with small blisters.

IB Investigator interviewed Staff #7 (S7) stated was working on the day that C1 had feet injuries and was at the park with S1. S7 stated was at the childcare when they returned from the park. C1 was crying and was not able to put their feet on the ground.

IB Investigator interviewed Staff #8 (S8) stated that they had not yet been hired when C1 sustained injury to the bottom of their feet. Staff #9 (S9) stated was not working during the time C1 attended the childcare.

IB investigator interviewed two parents, Parent #3 (P3) did not make any disclosure regarding the above allegations and did not have any concerns with childcare. Parent #4 (P4) stated they withdrew their child from the childcare because there were too many children and P4 didn’t feel that S1 was caring and supervising P4’s child. P4 stated when P4 picked up, their child was always crying, soiled or wet and was prone to being sick with something all the time while their child attended the childcare. P4 stated had expressed concerns to the Licensee but nothing changed.


LPA interviewed three children, three children who stated licensee or other staff/teachers have taken children to the park.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20240724151611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SONEJI, MAYURI
FACILITY NUMBER: 304312940
VISIT DATE: 11/27/2024
NARRATIVE
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Based on the IB/LPA investigation, the preponderance of the evidence standard has been met as there is enough information and medical documents to support the allegation of Neglect/Lack of Care and Supervision resulting in C1 sustaining a second-degree burn on the bottom of both feet while in care that may have been preventable. Therefore, the allegation is Substantiated. On this date Licensee is being given an Enhanced Civil Penalty (ECP). Under Health and Safety Code, section 1597.58 Application to Family Childcare Homes, for a violation that the department determined resulted in a serious injury to a child in care, the department shall assess enhanced civil penalty in the amount of $2000 for a large family day care home. An injury involving C1 sustaining a second degree burn on the bottom of both feet meets the definition of a serious injury under the statue.

The licensee, Mayuri Soneji was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Notice of Site Visit must be posted on or adjacent to the door. Failure to post will result in Civil Penalties of $100.00. LPA Sun informed the licensee, Mayuri Soneji that this report dated 11/27/2024 documents type A citation shall be posted for 30 consecutive days as there is immediate risks to the health, safety, or personal rights of children in care. Also, LPA Sun informed the Licensee, Mayuri Soneji to provide a copy of this licensing report dated 11/27/24 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. The Licensee, Mayuri Soneji was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. The exit interview was conducted with Licensee, Mayuri Soneji.



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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 06-CC-20240724151611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SONEJI, MAYURI
FACILITY NUMBER: 304312940
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/27/2024
Section Cited
CCR
102417(a)
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102417 Operation of a Family Child Care Home (a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times.

This requirement was not met by:
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I will make sure that all children have shoes on when I take them to the park. If a child is taking shoes off again and again we come back home.
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Based on interviews and medical documentation, the licensee did not comply with the section cited above due to Licensee negligence in allowing C1 to be barefooted in hot surface. Medical documentation indicated the attending physician diagnosed C1 with Second-degree burns on the plantar surface of both feet, on the pads of 2nd and 3rd toes as well as overlying distal metatarsals, which poses an immediate health, safety or personal rights risk to persons in care.
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Type A
11/27/2024
Section Cited
HSC
1597.58HSC(f)(1)
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1597.58 HSC (f)(1) For a violation that the Department determines… or resulted in serious injury, as defined in Section 1596.8865, to a child, the civil penalty shall be assessed a follow: Two thousand ($2000) for a Large Family Child Care Home … in section 1597.44. The requirement was not meet evidence by:
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Licensee will read report and make sure all the fact are correct and then decide if they will appeal.
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Based on the IB/LPA investigation on interviews conducted and medical reports in C1 sustaining a second-degree burn on the bottom of both feet while in care that may have been preventable.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2024
LIC9099 (FAS) - (06/04)
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