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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313974
Report Date: 07/18/2023
Date Signed: 07/18/2023 11:19:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2023 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230524164220
FACILITY NAME:WALDMAN, CINDYFACILITY NUMBER:
304313974
ADMINISTRATOR:WALDMAN, CINDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(949) 505-3559
CITY:LAGUNA NIGUELSTATE: CAZIP CODE:
92677
CAPACITY:14CENSUS: 7DATE:
07/18/2023
UNANNOUNCEDTIME BEGAN:
09:55 AM
MET WITH:Cindy Waldman, Licensse TIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee does not live at the childcare home
Licensee does not adequately supervise children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with licensee Cindy Waldman. Census was taken. The overall census observed was 2 staff and 7 children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 5/24/23 a complaint was filed with the Licensing office Reporting Party (RP) stated the following: Licensee does not live at the childcare home. Licensee does not adequately supervise children in care. RP stated Licensee does not stay at this location past an hour or two of daycare hours ending. RP stated licensee begins outside work at 7:30am each day daycare begins and leaves around 5:00pm or 6:00pm each day of daycare. Licensee is not at facility on Saturday, Sunday or Monday except to let in gardeners and to take out trash.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20230524164220
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: WALDMAN, CINDY
FACILITY NUMBER: 304313974
VISIT DATE: 07/18/2023
NARRATIVE
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During the course of investigation, LPA interviewed Licensee, 1 staff member, 3 parents, and 3 children and reviewed records.

On 5/31/23 LPA Duron toured the facility, and observed the facility having personal belongings in each bedroom, bathroom, living room and kitchen. LPA observed framed family photos posted on the walls in the hallway, the bedroom and living room at the facility.



LPA has conducted visits on 3/22/23, 4/11/23, 4/14/23, 5/3/23, 5/31/23 and on each visit licensee has been present at the facility with one staff member and at least one parent volunteer. LPA has observed children in care being supervised by staff and volunteers. LPA has observed facility providing adequate supervision for children in care, while children participate in activities and climb, slide and swing from structures at the facility.

LPA Duron contacted and interviewed 3 parents, 3 out of 3 parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of licensee does not live at the childcare home and licensee does not adequately supervise children in care the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.



Page 2 of 2. End of Report.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
LIC9099 (FAS) - (06/04)
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