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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304314128
Report Date: 08/18/2026
Date Signed: 08/18/2026 11:36:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2026 and conducted by Evaluator Giselle Lucero
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260615145351
FACILITY NAME:DUBEY, MARIAFACILITY NUMBER:
304314128
ADMINISTRATOR:DUBEY, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 906-4622
CITY:ANAHEIMSTATE: CAZIP CODE:
92804
CAPACITY:14CENSUS: 11DATE:
08/18/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Licensee Maria DubeyTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Staff spank and pinch day care children
Staff yell and use a loud device in children's ears to prevent talking
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Giselle Lucero conducted a complaint visit to deliver the findings for the above allegations. LPA observed licensee and assistants caring for 1 infant, 8 preschool and 2 school age children in the child care room.

A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 06/15/2026 alleging that (1) staff spank and pinch day care children and (2) staff yell at children and use a loud device near children's ears to prevent them from talking.

(continue to page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20260615145351
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: DUBEY, MARIA
FACILITY NUMBER: 304314128
VISIT DATE: 08/18/2026
NARRATIVE
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(Page 2)

The Reporting Party (RP) stated that on 06/12/2026, Staff #1 (S1) and Staff #2 (S2) spanked children and that staff sometimes take children to the bathroom to spank them so other children will not see. The RP further reported that staff pinch children’s cheeks, yell at the children, and use a loud sound producing device near children’s ears to stop them from talking.

During the investigation, LPA Lucero conducted interviews with staff, children, and parents.

Staff denied all allegations. They stated they do not spank or pinch children and have not witnessed any other staff engaging in such conduct. Staff reported that they recently obtained a handheld wooden chime provided by a program, which is used to gain children’s attention. Staff stated they use it when children are being too loud or during transitions (e.g., going outside, nap time, or meal times). Staff stated the chime produces a soft bell like sound and is used only occasionally. Staff denied ever misusing the chime by holding it near a child’s ear.

LPA interviewed children. Children denied ever being spanked or pinched by staff and denied witnessing other children being spanked or pinched. They also denied that staff have ever held the wooden chime near their ears and reported that the chime does not scare them. Children noted that the pool alarm can be loud and may startle some children, but stated the wooden chime is not frightening.

Parents interviewed stated they did not have any concerns regarding the facility.

Based on the information obtained through interviews, there is insufficient evidence to support the allegations stating (1) staff spank and pinch day care children and (2) staff yell and use a loud device in children's ears to prevent talking. Although the alleged violations may have occurred, the evidence does not meet the preponderance standard required to substantiate the claims. Therefore, the allegations are determined to be unsubstantiated.

End of report.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2