304314590-8-25-2026-06-CC-TNGN-DXDPA3-20260828110803

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304314590
Report Date: 08/18/2026
Date Signed: 08/25/2026 11:34:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Kathy Trinh

COMPLAINT CONTROL NUMBER: 06-CC-20260608135359

FACILITY NAME:	MOON, YE EUN		FACILITY NUMBER:	304314590
ADMINISTRATOR:	MOON, YE EUN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 701-7973
CITY:	IRVINE	STATE: CA	ZIP CODE:	92618
CAPACITY:	14	CENSUS: 5	DATE:	08/18/2026
		UNANNOUNCED	TIME BEGAN:	12:55 PM
MET WITH:	Licensee, Ye Eun Moon		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Licensee does not reside in the home.

INVESTIGATION FINDINGS:

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On 08/18/2026, Licensing Program Analysts (LPAs), K. Trinh and S. Lee conducted an unannounced subsequent complaint inspection for the purpose of delivering findings for the complaint investigation initiated on 06/08/2026. Upon arrival, LPAs met with Licensee, Ye Eun Moon and were led on a tour of the facility. LPAs observed a total of 5 children along with 3 staff. Korean interpretation was provided by LPA S. Lee during the inspection.
A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.
On 06/02/2026, the Orange County Regional Child Care Licensing Office received a complaint with the following allegation: Licensee does not reside in the home. Reporting party (RP) stated that a teacher is residing in the home rather than the licensee. (Continue to page 2)

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Kathy Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 08/18/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260608135359

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MOON, YE EUN	FACILITY NUMBER: 304314590
	VISIT DATE: 08/18/2026

NARRATIVE

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(Page 2) During investigation, LPA K. Trinh conducted interviews with three (3) staff, one (1) child, four (4) parents, and obtained pertinent documents.

On 6/23/2026, LPA was led on a tour of the facility’s on and off-limit areas. The licensee identified the individuals who resided in each room of the home. LPA observed clothing and other personal belongings throughout the home.

During interviews, all staff interviewed reported that Ye Eun Moon resides in the home that they are licensed.
During record review, LPA reviewed the licensee’s email correspondence, mail, and driver’s license. The licensee’s mail, including various bills, showed the licensee’s name and the address of the family child care home.

The licensee’s driver’s license showed a different address to the address of the family child care home. The licensee stated that they have not had the chance to update the address on their driver’s license due to time constraints.

LPA conducted parent interviews. The interviewed parents did not divulge any information pertaining to the allegation. One (1) parent expressed concerns regarding the staff’s communication with parents. LPA also conducted children’s interviews. One child interviewed shared that Ms. Moon works in the office and does circle time and activities with the children.

Based on LPA’s interviews conducted, and records reviewed, the preponderance evidence of: Child experienced emotional distress while attending daycare Licensee does not reside in the home has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

Appeal Rights were explained. The Licensee was provided with a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.
End of report.

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Kathy Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 08/18/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026

LIC9099 (FAS) - (06/04)

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