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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371467
Report Date: 07/22/2026
Date Signed: 07/23/2026 08:58:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 06-CC-20260706140105
FACILITY NAME:SERENDIB ANAHEIM LLC, DBA LITTLE MINDS LEARNING ACFACILITY NUMBER:
304371467
ADMINISTRATOR:BURGOS, ANGELICAFACILITY TYPE:
850
ADDRESS:1845 WEST LA PALMATELEPHONE:
(714) 215-4293
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:32CENSUS: 20DATE:
07/22/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Angelica Burgos TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff did not meet child's needs
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Angelica Burgos who provided a tour of the facility. LPAs observed a total of 20 children playing outdoors with 4 staff members not including the Director.

During the course of this investigation, LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that facility staff did not meet child's needs. The complaint goes on to state that a staff member (Staff#1) allegedly denied a child in care's (Child#1) access to drinking water. The facility denied this allegation and made no disclosure. LPA Lee observed that the alleged incident occurred during outdoor play time. The facility stated that children in care have access to drinking water at all times. Facility explained that there is a designated area for chldren in care to consume their water during outdoor play time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20260706140105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SERENDIB ANAHEIM LLC, DBA LITTLE MINDS LEARNING AC
FACILITY NUMBER: 304371467
VISIT DATE: 07/22/2026
NARRATIVE
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During interviews conducted with facility staff members, it was stated that Child#1 wanted to consume their water during outdoor play time but attempted to take their water bottle with with them outside the designated area for consuming water. During interviews, it was stated that Staff#1 had to take the bottle from Child#1 to enforce the classroom policy of consuming water in a designated area during outdoor playtime. During interviews, it was mentioned that Staff#1 asked Child#1 to give back their water bottle after they finished drinking their water. It was also stated that in interviews that Child#1 was upset because they wanted to carry their water bottle with them outside the designated area, and not because they were being denied water. During the investigation, LPA Lee attempted to interview Child#1 who mentioned in the allegation. Interviews with parents of currently enrolled children in care were also attempted and conducted by LPA Lee.

While it is possible that the facility did not meet a child in care's needs by denying Child#1 water. It is also possible that facility staff only asked Child#1 to return their bottle in order to prevent the child from walking away from the designated drinking area during outdoor playtime.

Therefore, the Orange County Regional Child Care Licensing Office has investigated this complaint alleging that facility staff did not meet child's needs. Although this allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting requirement may result in a civil penalty $100.00 dollars.

Exit interview conducted with Director Angelica Burgos . Appeal rights discussed and explained.




SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2