<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371467
Report Date: 07/22/2026
Date Signed: 07/23/2026 08:59:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2026 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 06-CC-20260713121253
FACILITY NAME:SERENDIB ANAHEIM LLC, DBA LITTLE MINDS LEARNING ACFACILITY NUMBER:
304371467
ADMINISTRATOR:BURGOS, ANGELICAFACILITY TYPE:
850
ADDRESS:1845 WEST LA PALMATELEPHONE:
(714) 215-4293
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:32CENSUS: 20DATE:
07/22/2026
UNANNOUNCEDTIME BEGAN:
12:01 PM
MET WITH:Angelica BurgosTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yells at daycare children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Angelica Burgos who provided a tour of the facility. LPA observed a total of 20 children playing outdoors with 4 staff members not including the Director.

During the course of this investigation, LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that the facility staff yell at children in care. The complaint did not provide any additional context in regards to this allegation. LPA Lee was not able to get in contact with the reporting party to obtain further context regarding the allegation made in the complaint. The facility denied this allegation and made no disclosure.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20260713121253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SERENDIB ANAHEIM LLC, DBA LITTLE MINDS LEARNING AC
FACILITY NUMBER: 304371467
VISIT DATE: 07/22/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During interviews with staff members, it was mentioned that the facility's policy for disciplining a child in care is redirection. Staff members stated that this was the only method used by facility. Staff members interviewed all seemed understand the the concept of personal rights of children in care. LPA Lee observed that there was no context for this allegations such a specific incident or any specific information or description on the alleged staff member or child in care.

During the course of this investigation, LPA Lee also conducted interviews with enrolled children in care. Interviews with parents of children in care were also conducted and attempted by LPA Lee. LPA did not observe any information from these various interviews that corroborated this specific allegation made by the reporting party.

While it is possible that facility staff members violated personal rights of children in care by yelling at them. It is also possible that the staff members were not yelling at the children and were using the redirection instead.
Therefore, the Orange County Regional Child Care Licensing Office has investigated this complaint alleging that facility staff yell at children in care. Although this allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting requirement may result in a civil penalty $100.00 dollars.

Exit interview conducted with Director Angelica Burgos . Appeal rights discussed and explained.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2