304371787-9-21-2026-06-CC-TNGN-DYCL2M-20260928082235

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371787
Report Date: 09/21/2026
Date Signed: 09/21/2026 01:03:54 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/08/2026 and conducted by Evaluator Aiddee Nunez

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260708141548

FACILITY NAME:	CDLC SCHOOL OF GREAT PARK		FACILITY NUMBER:	304371787
ADMINISTRATOR:	BARTLETT, AMANDA		FACILITY TYPE:	860
ADDRESS:	100 RONDO		TELEPHONE:	(253) 987-9664
CITY:	IRVINE	STATE: CA	ZIP CODE:	92618
CAPACITY:	192	CENSUS: 28	DATE:	09/21/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Facility Representative, Romela Lorilla		TIME COMPLETED:	11:12 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Unqualified staff are providing care and supervision.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPAs) A. Nunez and D. Valdez-Santana conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 7/14/2026. Upon arrival, LPA met with Facility Representative Romela Lorilla and informed the Facility Representative the purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 28 children and 10 staff members.
During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 7/8/26 the Orange County Child Care Office received a complaint alleging unqualified staff are providing care and supervision.

Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 06-CC-20260708141548

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CDLC SCHOOL OF GREAT PARK	FACILITY NUMBER: 304371787
	VISIT DATE: 09/21/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Reporting Party (RP) reported unqualified staff members are pulled into the classrooms. The RP stated the following: Staff#11 (S11) has been required to step into classroom to supervise children while they were awake. S11 was the only staff member providing supervision in the classroom. S11 has no ECE units. Additionally, Staff#1 (S1) was working alone in a classroom while children were awake.

During the investigation, LPA toured the facility and conducted interviews with staff members and parents, reviewed staff files, and pertinent documentation.

During staff interviews, Staff #1 (S1) denied being alone with the children and stated that S1 is currently completing Early Childhood Education (ECE) units. Nine staff members confirmed that S1 has not been alone with children. Additionally, nine staff members confirmed that Staff #11 (S11) has not been alone supervising children. S11 stated that S11 has not been alone supervising children. S11 denied the allegation.

LPA reviewed staff files and determined that Staff #2 (S2) does not meet the qualifications for a fully qualified teacher but does meet the requirements for a partially qualified teacher who can supervise 12 children. During the investigation, on 7/14/2026, LPA observed that S1 and S2 were supervising 4 children. Pertinent documentation that LPA reviewed did not support the allegation.

During the parent interviews, parents did not divulge any information pertaining to the allegation.

Based on observations, record review, and interviews, there is insufficient evidence to corroborate the allegation of unqualified staff were providing care and supervision. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations is UNSUBSTANTIATED.

Exit interview was conducted with Facility Representative, Romela Lorilla. The Notice of Site Visit was posted. Facility Representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Facility Representative was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

Page 2 of 2

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2