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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 310318276
Report Date: 09/29/2026
Date Signed: 09/30/2026 12:08:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Lea Habtom
COMPLAINT CONTROL NUMBER: 03-CC-20260720103840
FACILITY NAME:KIDZCOMMUNITY - LINCOLN CC COPPIN HEAD START (PS)FACILITY NUMBER:
310318276
ADMINISTRATOR:SARA FEILINGFACILITY TYPE:
850
ADDRESS:150 EAST 12TH STREETTELEPHONE:
(916) 645-1051
CITY:LINCOLNSTATE: CAZIP CODE:
95648
CAPACITY:25CENSUS: 7DATE:
09/29/2026
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Sara FIelingTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Day care child sustain injuries due to staff neglect.
Staff does not provide adequate supervision resulting in day care child engaging in inappropriate behavior.
Play equipment is not safe to children's use
Staff does not ensure facility pavement is in safe condition.
INVESTIGATION FINDINGS:
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On September 29, 2026, Licensing Program Analysts (LPA) Lea Habtom met with Site Supervisor, Sara Fieling, to deliver the findings of a complaint. Upon arrival, LPA observed 7 preschool children being supervised by 3 staff and the site supervisor. All staff present during today’s inspection have fingerprint clearances and associations through Loomis #313605651.

Day care child sustain injuries due to staff neglect.

The reporting party expressed concern that the lack of staff supervision may have resulted in the injuries that the child sustained during outdoor play. LPA interviewed staff who stated the ratio for Headstart programs is 1 to 8 and that staff are strategically placed in zones to provide great visibility for supervision. Due to the limited information to validate staff placements when the incidents occurred, LPA has concluded the allegation is UNSUBSTANTIATED. Although it may or may have not happened, there is not a preponderance of the evidence to prove that the alleged violations occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260720103840
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KIDZCOMMUNITY - LINCOLN CC COPPIN HEAD START (PS)
FACILITY NUMBER: 310318276
VISIT DATE: 09/29/2026
NARRATIVE
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Staff does not provide adequate supervision resulting in day care child engaging in inappropriate behavior.

The reporting party raised concern about an alleged incident involving inappropriate play with dolls between children. LPA was unable to coordinate with the reporting party to interview the child. The investigation did not provide sufficient evidence to establish that the alleged incident occurred therefore the allegation is UNSUBSTANTIATED. Although it may or may have not happened, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Play equipment is not safe to children's use and staff does not ensure facility pavement is in safe condition.

During the investigation, LPA Habtom conducted interviews and observations regarding the allegations that the play equipment is not safe for children’s use and staff do not ensure the facility pavement is in safe condition. LPA conducted observation and was unable to locate the age range for the play equipment on the playground set. Interviews also did not provide further details about the safety of the pavement and the playground set. The playground is shared with transitional kindergarten and kindergarten children at the elementary school. Concerns were raised by staff on the type of shoes worn outside while playing. Based on the limited information collected from interviews and observations, LPA was unable to validate or invalidate that the play equipment and pavement is not safe therefore the outcome is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
LIC9099 (FAS) - (06/04)
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