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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313623740
Report Date: 06/30/2026
Date Signed: 06/30/2026 02:14:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Stephanie Piring
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260420165707
FACILITY NAME:TNT KIDZ CENTERFACILITY NUMBER:
313623740
ADMINISTRATOR:BALGA, EMILYFACILITY TYPE:
850
ADDRESS:4500 TUTTLE DRIVETELEPHONE:
(916) 259-1115
CITY:ROCKLINSTATE: CAZIP CODE:
95677
CAPACITY:56CENSUS: 32DATE:
06/30/2026
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Emily BalgaTIME COMPLETED:
02:20 PM
ALLEGATION(S):
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Facility failed to comply with inspection rights of authorized representatives
Staff did not administer day care child's medication as prescribed
Staff did not safeguard day care child's belongings
INVESTIGATION FINDINGS:
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On June 30, 2026 Licensing Program Analyst (LPA) Stephanie Piring met with Facility Representative Emily Balga to deliver complaint investigation findings. Upon arrival, LPA observed 32 napping preschool children, supervised by 3 staff members across 2 classrooms.

It was alleged that the staff did not safeguard day care child's belongings. During the course of investigation, LPA made observations, interviewed owner, staff, authorized representative, and reviewed relevant documentation. interviews with staff and authorized representatives were consistent with the childs belongings being placed in lebeled cubbies. Authorized representatives did not have concerns with their childs belongings not being safeguarded.

It was alleged that Staff did not administer day care child's medication as prescribed. LPA reveiwed relevant documentation that outlined medication documentation is required by a doctor or licensed physican, although the staff accepted the childs medication, proper medication documentation was not made available to the facility to properly administer the medication.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260420165707
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: TNT KIDZ CENTER
FACILITY NUMBER: 313623740
VISIT DATE: 06/30/2026
NARRATIVE
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It was alleged Facility failed to comply with inspection rights of authorized representatives. LPA observed the facilities practice of greeting families in the lobby and walking children back to their classrooms after parents have signed the children in. Interviews with parents did not reveal concern that the facility would not allow parents back into the classrooms, and stated if they asked to go back to the classroom they would be allowed to do so.

Although the allegations may have happened, there is not a preponderance of evidence to prove the allegations; therefore, the allegations are UNSUBSTANTIATED. Exit interview was conducted and report was reviewed with Facility Representative Emily Balga. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026
LIC9099 (FAS) - (06/04)
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