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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334816399
Report Date: 09/11/2026
Date Signed: 09/11/2026 10:50:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260720080834
FACILITY NAME:RAWLINS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334816399
ADMINISTRATOR:RAWLINS, YASMINFACILITY TYPE:
850
ADDRESS:18215 CLARK STREETTELEPHONE:
(951) 642-8234
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:40CENSUS: 12DATE:
09/11/2026
UNANNOUNCEDTIME BEGAN:
10:14 AM
MET WITH:Yasmin Rawlins, Director TIME COMPLETED:
10:35 AM
ALLEGATION(S):
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Staff yell at the daycare children.
Staff did not provide adequate food service for the daycare children.
Staff demonstrated inappropriate forms of discipline.
Staff did not ensure daycare children were free to drink water.
Staff did not ensure napping equipment was properly maintained.
Staff do not provide assistance to the daycare children.
INVESTIGATION FINDINGS:
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On 09/11/2026 at 10:19 AM, Licensing Program Analysts (LPAs) Claudia Caywood and Tricia Danielson conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with site director Yasmin Rawlins regarding the above listed allegations, which were received by the department on 07/20/2026. During the visit, LPAs toured the facility, took census, and spoke to the director regarding final findings.

Allegations: 1) Staff yell at the daycare children 2) Staff did not provide adequate food service for the daycare children 3) Staff demonstrated inappropriate forms of discipline 4) Staff did not ensure daycare children were free to drink water. 5) Staff did not ensure napping equipment was properly maintained. 6) Staff do not provide assistance to the daycare children.

During the investigation, LPA conducted interviews with all pertinent parties, including staff, reviewed documentation, took photos, and inspected the facility. (CONT. ON LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20260720080834
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RAWLINS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334816399
VISIT DATE: 09/11/2026
NARRATIVE
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It was alleged that staff yell at daycare children and that staff yell at other staff in the presence of daycare children. LPA conducted three separate visits on 7/23/26, 8/11/26, and 8/26/26 and did not observe any staff yelling at other staff or daycare children. During interviews, LPA received conflicting information on whether staff yell at daycare children.

It was alleged that staff do not provide morning snacks, do not follow the breakfast menu, and only serve cereal for breakfast. LPA interviews revealed the facility does follow their menu; however, the facility does not serve a morning snack as part of their program. LPA was able to observe the current menu posted on the information board and confirmed the facility does not serve a morning snack only breakfast.

It was alleged that staff demonstrated inappropriate forms of discipline by not allowing children to finish their meals when they get in trouble. Staff interviews revealed children sit to eat and if they’d like to have a second serving, they are always allowed to. Staff denied knowledge of children having their food taken away as punishment when they get in trouble.

It was alleged that children are being denied water when they ask for it. Staff interviews disclosed that water is provided to children when they ask for it. All staff denied knowing of any staff member denying children water. During recent visits on 7/23/26, 8/11/26, and 8/26/26, LPA observed a pitcher of water and cups available for children to drink.
It was alleged that teachers are directed to not provide assistance to children when they request assistance. Staff interviews disclosed that children are always assisted when they ask for help. All staff denied having knowledge of children not being assisted when they request help.

Interviews with pertinent witnesses and documentation received provided conflicting information from what was alleged. Although the allegation may have happened, or is valid, there is not a preponderance of evidene to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to Director, Yasmin Rawlins.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4